The best
EN
The location is good, close to the main promenade, by the beach, and near the port. The rooftop pool, though small, is a pleasant space to relax. The food at the hotel is decent; some products are better, some worst, but they're fresh. It's a shame the juices are watered-down sugary drinks. The hotel deserves praise for its cleanliness, and the cleaning ladies also try to keep the rooms clean. The waiters are average, some of them work like as a punishment. The cooks and chefs are friendly and helpful, a compliment. Best regards. Booking a room here can be a hit or miss; you can't be sure what you're paying for, because the offer is structured this way—all to ensure that the lesser (bad) rooms sell out as well (bunkers without windows, with balcony doors facing a wall, or balconies facing the opposite wall, and because the hotel is five floors high, you won't get any sun at that kind of room).
Unlike our stay at this hotel two years ago, we're not satisfied this time. Despite this, I tried to approach this review objectively, and Can Pastilla itself compensates for any inconveniences the hotel may have had to you.
This was a description of the positive things, the bad things are described below, read before you book.
DE
Die Lage ist gut, in der Nähe der Hauptpromenade, am Strand und in der Nähe des Hafens. Der Pool auf dem Dach ist zwar klein, aber ein angenehmer Ort zum Entspannen. Das Essen im Hotel ist in Ordnung; einige Produkte sind besser, andere schlechter, aber sie sind frisch. Es ist schade, dass die Säfte verwässerte zuckerhaltige Getränke sind. Das Hotel verdient Lob für seine Sauberkeit und die Putzfrauen versuchen auch, die Zimmer sauber zu halten. Die Kellner sind durchschnittlich, manche von ihnen arbeiten wie zur Strafe. Die Köche und Chefköche sind freundlich und hilfsbereit, ein Kompliment. Freundliche Grüße.
To be improved
EN
Be careful, though, because the terrace option doesn't guarantee any view or sun in your room. We received a very dark and dreary junior suite with a terrace facing the so-called center of the hotel, which is also relatively dark and surrounded by walls. Many rooms in this hotel are located in the center, which the offer doesn't mention. For this trip, we had two reservations in a row, and on the second one, we were promised a side view, which also wasn't fulfilled. The only thing that remained was a significant disappointment. The hotel reception staff don't even try to be friendly or helpful, so you can't expect any amenities. In this hotel, you're not a guest, you're just a roommate, and if you don't like it, leave. Despite its so-called four-star rating, you even have to pay extra for ice cubes. Forget about a bucket of ice for your room (I'd rather tip for ice than buy it on receipt, €1.25 for two ice cubes). Two out of three coffee machines at breakfast smell of descaling agent (constantly, not just on one day). Although breakfast is served until 10:00, it's best to arrive at least an hour earlier, as most items aren't replenished after that time. The internet isn't free, but it's impossible to connect to it when the hotel is busy. The router doesn't accept more than a certain number of devices, so you might not be able to use it.
ES
Pero ojo, porque la opción de terraza no garantiza vistas ni sol en la habitación. Nos dieron una suite junior muy oscura y lúgubre, con terraza orientada al supuesto centro del hotel, que también es relativamente oscuro y está rodeado de paredes. Muchas habitaciones de este hotel están ubicadas en el centro, algo que la oferta no menciona. Para este viaje, hicimos dos reservas seguidas, y en la segunda nos prometieron vistas laterales, que tampoco se cumplieron. Lo único que nos quedó fue una gran decepción.
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