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Verified reviews from real guests who have already stayed here.
While no specific location comments were made, the property was described as potentially perfect, leading to a higher score.
No specific comments on this category were made, but it's assigned a neutral rating.
Despite major issues, a good family time was spent, indicating an overall fair experience.
Several pools were mentioned, indicating a good range of amenities although some were not accessible.
The host was described as rude and unresponsive to complaints, which negatively influenced the service rating.
Only part of the property was viewable and significant issues with the rooms were noted, such as non-functional A/C.
“Awful, awful, awful - this appears to be a scam”
We were not able to view the entire property that I booked, as the host had decided to occupy two bedrooms with her sons. What we saw was fine, modern and well-equipped. We only stayed one night as there were not enough beds for us. The advertised "free airport shuttle" was Melanie herself in a convertible BMW (room for 3 people and one case!) and the six of us arrived after 10pm.
The host, Melanie, was delusional, oblivious to complaint and downright rude, expecting us to simply accept that she had decided to occupy two of the five bedrooms for which I'd paid. The property is advertised as a six bedroom house but it is not - it has at most 5 bedrooms. One ground-level bedroom has no curtains and is viewable from outside, the a/c in the master bedroom didn't work (despite the host's insistence that it was functional immediately before our arrival), and the TV and other facilities were off-limits. Melanie even confirmed that she had booked part of the house out to other guests later in the week! This location would have been perfect but there were six of us and only four beds! The whole situation was ludicrous, with Melanie in denial of the major issues - I contacted booking.com and arranged to leave immediately. In many years of using rental properties, I have never come across someone who simply could not listen to reason. I booked and paid for a relaxing holiday and we wasted two days trying to sort out alternative accommodation. (On looking further, it appears that previous reviews are from Melanie herself and from her friends, who never actually stayed). This is at best a complete scam and at worst, fraud. Pure and simple. Avoid at all costs.
“Wonderful vacation home with all amenities for the perfect stay in Marbella”
I loved our stay at Mija House. It is conveniently located in walking distance to the beach and restaurants. The newly renovated house is equipped with everything you need for your stay and was very clean. We loved the pool and the host was amazing. We will definitely come back again.
Everything was great
“Passable”
New renovated Marbella Mija House - Puerto Banus quiet and green oasis · Marbella
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