New! Retro Apartment in central neighbourhood

We had an extremely frustrating and bad experience. We booked this property for April 28th, the day a major power outage occurred in Spain. Due to the blackout, we were unable to enter the property because the door relied on an electric system. We tried contacting the hosts multiple times but received no response or support. We were forced to find alternative accommodation at the last minute and never received a refund. The lack of empathy and assistance was unacceptable. We do not recommend this place.

-Mold smell everywhere - Air condition doesnt work. - we waited until 15:00 in order to get inside but we still had to wait 20-30min for the cleaning to finish and it was still not clean. - The facilities were old and we expected more for the price. -The dishes were were not clean -Not much privacy from the street, homeless people pissing on the window. - Exept the mold smell there was a strog chemical smell on the floors so we had to put perfumes in order to get over it.

The apartment was dirty, counters and floor covered by dust, hairs everywhere, on the floor, in the laundry machine, mold in the washroom, also little fliers showed up once in a while…The owner/management didn’t clean the apartment before our arrival. After my complaints, a cleaner came the second day to clean the washroom. The apartment is on the ground floor and you have to keep windows closed all time, no privacy. There were young people outside in the little open space in the night until midnight, making lot of noise. Very unpleasant stay. Vacation ruined.

Flat is just functional, no pleasure