To be improved
Oh, where do I even begin? Let’s start with the apartment, shall we? It looked all nice and quaint when we first arrived. The reality? A nightmarish, high-octane club experience right from the comfort of our “charming” apartment. We came back around midnight after a nice dinner, expecting to crash for the night, but nope. Apparently, the nearby clubs thought they could sneak in a late-night rave right into our living room. So, obviously, we reached out to the manager. Who, I can only assume, was too busy doing literally anything else to care. We asked if we could just leave and get a refund. You know, the usual polite “hey, we’re not getting any sleep here, maybe we should cut our losses?” response. And their answer? “Nope, sorry, not possible.” Fantastic. Naturally, we didn’t want to spend the next two nights in a perpetual state of being run over by sound waves, so we booked a different place. A lovely, quiet, peaceful apartment. Fast forward to Sunday night when we returned to our original apartment (why? because we paid for it and I guess we didn’t want to throw away even more cash), and guess what? The code to get in? Doesn't work. No worries, though! I’m sure they’ll sort it out quickly, right? Wrong. I send a message, get a few numbers to try, none of which work. We went for dinner, hoping for a miracle. The host eventually called but I just texted back that we needed the correct code.When we returned from dinner, still no access. At least we were able to get another apartment for the night—because sleeping outside is always a top vacation choice. The next morning, I reached out again to ask what went wrong. And their response? “We didn’t go into the apartment without your permission.” Well, guess what, genius? We didn’t have permission to get into the apartment in the first place because you didn't provide us with the right code. Terrible experience. If you’re looking for a restful stay and some customer service, look elsewhere.
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