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Verified reviews from real guests who have already stayed here.
Location is praised consistently as excellent and convenient.
Breakfast is consistently praised for variety and quality.
Generally good service, although some complaints about check-in experience.
Overall experiences are positive, despite minor issues.
Some reviews indicate the hotel is a bit pricey, impacting perceived value.
Reviews highlight cleanliness positively, but some mention issues like odors and noise.
“Great!!! · Cons: Nothing”
Great!!!
Nothing
“Great Location”
We had a lovely stay at NH Ciudad. The staff was helpful, the location was perfect and the breakfast delicious. The room had a nice balcony and view of the river. The bathroom was in excellent condition.
“Perfect located with the wamnest feeling of the NH Hotels”
We like a lot the NH Hotels, comfort room, good beed, nice breackfast and perfect located, near the Basilica of Nuestra Señora del Pilar
“Zaragoza visit”
As Good as always. Is a hotel close to city center. Service and cleanliness is very Good in general.
“Will recommend this hotel, great loaction and a great staff.”
The room was clean and good size, did not have breakfast we slept in.
“Fantastic location but overpriced for the experience”
This is a convenient hotel, very well located right in the city center of Zaragoza. It’s a perfect base to explore the city, as everything is within walking distance. One very good surprise was the Nespresso machine in the room. I honestly wasn’t expecting it in this type of hotel. However, a few things made the stay less comfortable. The room was quite cold, with a bluish-toned light that didn’t feel very welcoming. In the morning, a lot of daylight comes through the curtains, which are not thick enough to block it out properly. The most frustrating part, though, was the housekeeping. From 9 a.m. until noon, they kept knocking on the door repeatedly, even though I clearly said multiple times that I was still in the room and planned to leave at noon. Despite that, they kept insisting and knocking again and again, which was really annoying. At one point, while I was in the shower, they even spoke loudly through the door telling me I had to get out, when it still wasn’t noon. That kind of pressure isn’t acceptable, especially when checkout time was respected. Overall, the hotel did its job but the experience could be improved. Given the quality and the service, I also feel it’s a bit overpriced. To offer truly good value, the rate should probably be around 30% lower than what we paid.
NH Ciudad de Zaragoza · Zaragoza
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