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Verified reviews from real guests who have already stayed here.
Overall sentiment regarding service is very favorable, with mentions of attentive staff.
General sentiment indicates a very positive experience with many wanting to return.
Rooms received high praise for comfort and renewal, as well as impressive views.
Good value is highlighted, especially regarding the quality of stay for the price.
Location is generally praised, though some reviews note it is a bit far from the center.
Food received positive reviews, especially breakfast, while some mentioned minor issues.
“Overnight”
Staff at reception were helpful and parking easy to access and direct hotel access. Room was nice but over perfumed plus a little dusty and the curtains needed retiring. Restaurant was nice but place mats were left dirty which isn't a good look Food although the same as everywhere in Spain and quite nice and drinks good. Prices weren't bad. A drinks menu with prices would be a bonus
“Good but could have been better”
Glitzy lobby (it is a casino as well as a hotel). Good welcome, with full information about the old town. Excellent room. Dinner overlooking the river. Food up to standard but slapdash service: long wait after ordering, then bread and complimentary appetizers arrive seconds before the starters. Slow clearance of plates, too. Excellent breakfast with much better service. Underground parking at 16€.
“Best in town with a beautiful view of the river”
Very nice hotel, with parking and casino. The rooms are spaciuos and confortable and the breakfast is very good with a lot of different food.
“The room is spacious but the floor parquet needs to refurbish. The mattress needs a change. Breakfast is good.”
The mattress needs a change as it is not easy for light sleeper. Floor parquet needs to refurbish. Breakfast is good with nice coffee
“Fabulous Hotel”
The staff at the front desk was extraordinary. We were welcomed after a very long travel day with a wonderful greeting and upgrade to a junior suite. That was an awesome surprise and greatly appreciated. Thank you. The next day they let us extend our check out an extra hour because we had a late bus. The hotel was fabulous and the decor amazing and high class.
Nothing great hotel
“Wonderful, but early morning work.”
Loved this hotel, pretty much everything. Clean, airy, great service, great team. The restaurant was excellent - the menu wasn’t large, but the selection we had was delicious. Try the food gras and artichoke. Easy check in and check out.
NH Gran Hotel Casino de Extremadura · Badajoz
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