Nicole, 2 bedrooms apartment in Playa de las Américas

The worst apartment I’ve ever rented – don’t fall into the same trap The apartment is partially underground and has almost no windows. There are only a few windows in the hallway and one bedroom, and even those don’t face outside — they open onto an internal corridor, staircase, and elevator. The bedroom windows are sealed shut, so the apartment is constantly damp and stuffy. There is absolutely no direct sunlight — you’ll have to keep the lights on all day. At night, bright lights from the staircase shine straight into the windows, and there’s no way to block them — I had to hang towels just to get some sleep. It’s also very noisy outside: loud music, shouting, people walking around at all hours — sleeping peacefully is nearly impossible. As soon as I saw the actual conditions, I requested to cancel my booking, but they refused. It feels like the whole business model is built on luring in guests with nice photos and then denying cancellations. This is honestly the worst accommodation I’ve ever stayed in. On top of that, they take a €300 deposit. According to their policy, it was supposed to be refunded within 10 business days, but I didn’t get it back until a month later, after the reservation had ended.

Lack of natural light. Noisy air conditioner.

Water off for a full day. Lights outside always on meaning never dark in room. Aircon ridiculously noisy. More cockroaches than people.