Nuevo CALA DAURADA 1

Adrian

spainhotels · 13 Jun 2024 · GB

0.5/5

“Awful here - the replacement apartments however was great .”

The best

Nothing except location . The team however at Planet Costa were eventually helpful and moved us to a more appropriate apartment where we spent 6 very enjoyable days .

To be improved

Everything- it was dirty , unkempt and clearly the company hadn’t reviewed it recently. The pool was actually closed - which is part of the selling package and appeal . We contacted Planet Costa immediately once we had assessed the situation and they moved us the following day to another property on their books . Sadly This property needs to be completely revamped it had curtains pinned up with safety pins , which were also filthy and smelt very musty , areas of peeling paint , a water tank which they immediately replaced the following morning was leaking , a bed that was so hard and rickety - needs replacing with a decent king size bed . Had no pans to cook with . The patio door was almost impossible to lock . The list was endless - our advise avoid this until it has been updated.

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Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

4.0/10 · 4 opinions

La ubicación

La atención del propietario

General summary

4.0

out of 10

Location 7.40

High satisfaction with the location; close to convenience.

Service 6.86

Generally good service; the owner was attentive and quick to resolve issues.

Food and Beverage 3.39

Not specifically mentioned in the reviews.

Amenities 3.38

Amenities are decent, but maintenance issues were highlighted.

Overall Experience 3.36

Overall experience was mixed; some services were good but major issues affected the stay.

Room Quality 3.35

Mentioned some maintenance issues that need attention.