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Verified reviews from real guests who have already stayed here.
Multiple reviews emphasize the excellent central location.
Positive mentions of staff responsiveness and communication.
Standard quality for this hotel tier.
Overall satisfaction with certain drawbacks noted.
Standard quality for this hotel tier.
General satisfaction with room size and comfort, but some issues noted.
“Exceptional”
“Very disappointed night in Malaga ,don’t stay here or trust the management.”
Don’t stay here!!!!! Horrible people to deal with Instructions were weird To collect keys and also for getting rid of garbage (had to be put somewhere else but you aren’t allowed put it there between 9am and 9pm? Does not make any sense!) Aircon was broken which was horrible night asleep and all We got was an hour of Messaging from Some person,some messages in Italian and Turkish messages saying follow instructions and open windows. By Time they sent someone it was night time and 9pm. I asked for partial refund as we had worst nights sleep In months and kids await being too hot through the night. Etiquette in hotels Would be to move you if not approp or broken as this couldn’t be facilitated and was so late by time they concluded it was broken I asked for partial refund as It couldn’t be fixed. They stopped messaging which is downright rude.
Above Don’t stay here or use the company that manages it . Aircon broken still charged full price worst sleep I’ve had using booking.com ever!!!! They stop interacting when it becomes problematic for them rather than rectify it. Gave us one fan for two bedroom apt when main things we looked for was location and aircon with kids. Very disappointed
“Very central location!”
Very good communication, they response us even at 23h. You have all we need, coffee machine, and many electrical devices Is very central location for restaurants and tourist points
“Centrally and close to most attractions”
Location was central and within walking distance . Apartment is large and equipped with all the household utensils. Washing machine. Fridge freezer, dishwasher.
Due to the property being central, there was lots of footfall outside with lots of loud noise coming from outside. Neighbours were noisy, pulling/pushing tables on floor making loud sounds.
“Exceptional”
“Very good”
The location is good. The appartment is spacy and clean.
The communication with a robot by whatsapp was far from good customer service. The instructions came one by one and first in spanish only. There were no printed info about anything In the appartment (like checking out etc.).
Obispo Boutique · Málaga
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