OBSIDIAN Peridotita

My stay at the Obsidian accommodation was perfect overall. However, there are a few minor issues that need attention. For instance, the door in the upstairs bathroom couldn't be locked. A simple hook or bolt could easily fix this problem. Despite this, the accommodation provided a wonderful experience

Broken window at arrival. Very dirty on the balkony and a broken chair there. Also very dirty in the outdoor dining area and it looks bad so it´s not nice to sit out there. The chairs around the diningtable were falling apart. The pool is not heated. Very loud construction area right in front of the apartment.

There is a very large and busy building site right out the front of the property that is working and very noisy from sunrise to sunset; we were not advised of this before our arrival. This gives a disappointing view from the bedroom balcony and wakes you up early every weekday morning. There were also many breakages: the upstairs patio door window was badly cracked, the lock on the bathroom door had been removed, meaning no privacy, the toilet flush was broken, there was no bath mat making the bath very slippery when wet, the back door (and the bedroom patio door) did not lock making security an issue, the bench on the upstairs balcony had a broken leg that someone had tried to glue back on, the kettle was broken (although this was replaced). The third bedroom is in a type of basement, and this did feel very isolated as there is only a very small window in there. There is no furniture on the patio, other than a table and chairs to eat your meals at, meaning you can't relax outside and enjoy the sunshine - which is such a shame. The accommodation had a basic feel - it would benefit from more pictures and artwork on the walls and such like. We did report all the above to both Booking.com and Obsidian; Booking.com were very apologetic and advised that they were not made aware of the building site (or the breakages), and they gave as a small amount of compensation as a gesture of good will. Obsidian, would not accept any liability, offered no compensation for our troubles - even said it was our fault for staying at the property after we noticed the building site; we were a family of 6 people, therefore finding alternative accommodation after our arrival would not have been as simple as they implied.