Occidental Sevilla Viapol

We had a pleasant stay overall. The bed was comfortable, and the shower was good. We had a small fridge and toiletries provided. Everything was clean and well maintained. The TV did not have UK channels, and there were no tea/coffee facilities or bathrobes unless requested. The location is excellent, with the metro, local buses, and tram all very close by. We didn’t eat in the hotel, but there are plenty of cafés and a supermarket nearby. Our room faced the university—there was some noise on one night, but otherwise it was fine. The staff were friendly and helpful throughout our stay. We would return. We completed a tour of the cathedral and climbed the tower. Plaza España is worth a visit, the parks are lovely. Seville is well worth a visit, you won’t be disappointed.

Superb location to walk into town, or catch a tram. Airport bus stops outside. Very good value with a comprehensive breakfast buffet. Hotel was very clean and rooms were a good size.

Customer service levels are outstanding, the hotel staff go over and above to look after guests and nothing is too much trouble. Location is fantastic and beds and pillows are super comfortable. Myself and my family will definitely be back as super impressed.

Excellent stay for our five night family trip to Seville. Great location, not too central, 20 minute walk into the centre (Cathedral Giralda etc), and the tram is right across the road and only 3 stops to the Cathedral. Lots of eating options within 5 minutes of the hotel. Breakfast was well stocked and there were plenty of options. Room was cleaned every day and kept exceptionally clean. The bedroom (Junior Suite) was perfect for us, bathroom was very spacious and a powerful shower. Staff were always polite, and our 12pm checkout and luggage storage were convenient on our last day with a late flight.

Loved our stay at the Occidental. Location right by the Metro which takes you to the heart of the town and the train station is next to the metro. The hotel is clean and modern. On arrival we noticed that there was no tea and coffee facilities in the rooms are small but a quick call to reception and the problem was solved. The breakfast could not be any better! Everything was available. Fresh omelettes and scrambled eggs made on demand, smoked salmon, pastries and everything you could wish for. Good gluten free options too. The staff was friendly and very helpful especially Rafa(el) who looked after us every morning (and all the restaurant staff). If I had to make one criticism it would be the swimming pool which is very shallow (a dipping pool) which makes it impossible to swim. The weather was not hot enough to use the pool but I guess that it would still be good to use in extreme heat. Great stay xx

Very pleased with the performance of all the employees. I will recommend this hotel to my friends and associates.