Ofelias Hotel

In a city that seems like it never sleeps, Barcelona's Ofelias Hotel was a glad oasis. e had a superior room with spacious terrace. The bed was comfortable, the room was impeccably laid out, and the quiet private outdoor space made things all the more relaxing. Breakfast, for those who like to start the day with a full meal, was a relatively accessible €18. Cafe Tartella up the street offers alternative breakfast and healthy lunch options. A mall across the street offers backup for necessities. Within two blocks of the metro. An excellent spot.

Absolutely disgusting hotel, shabby, dirty, smelly. We couldn't stay here and other guests outside were confirming how bad the hotel was. Avoid. They refused to refund us even partially. I took lots of photos.

We had bedbugs in the hotel. Moved to a new location in the middle of the night. Don’t spend your money here. We were with kids, and it was a terrible experience. 4 bedbugs found in the bed and wall decoration. Not what you want on a family trip with kids. Still waiting on a refund.

Myself and partner booked the hotel thinking it was a 4* as part of our honeymoon trip. We arrived and noticed the bed was the hardest thing. We asked at reception and they put a mattress topper on. I woke later that night with pins and needles. We complained again in the middle of the night as the metro was under the hotel and was really noisy. The reception gave us mattress toppers and pillows which we had to sort ourselves. The next morning we found mould in the walls and very dusty AC vent. The bathroom has no door or separation creating heat and humidity in the room. The AC is dusty so the combination is terrible especially having severe asthma. We complained again and the woman on reception was very rude and did not listen and told us the manager is off and is entitled to it and to sort it out on Monday (it was Saturday). I had white bite marks on my feet from all of the bedding which didn't come with pillow cases or protection and that what we was left to sort. Dust, mite marks, humidity and mould is really not ok for somebody with asthma. So we left the hotel and of course hours later we were offered another hotel under their brand. After the experience we did not want to stay and left as it was our honeymoon. The hotel still charged for a night we didn't stay! We booked into a 3* hotel afterwards and received a more comfortable, cleaner stay and with better service! HEADS UP DON'T WASTE YOUR MONEY!

Very clean hotel but I feel not a 4 * . The staff front of house were very good but breakfast staff aloof and small details in the rooms stop me from giving it 4 * . They didn’t replenish milk, the kettle didn’t work and there wasn’t a corkscrew for the wine in the minibar . The breakfast too I felt could be a lot better , the Catolonia Group of hotels provide a much better choice of breakfast . I wouldn’t return to this hotel as the small details do matter.

So disappointed, we booked a triple room and the room had 2 normal beds and they had put a child’s bed in the corner with a metal wall light a foot above the pillow, we spoke to the receptionist who didn’t think it was an issue, their attitude was appalling and we did not receive what we had paid for, when we returned to the room after dinner they had moved the child’s bed away from the wall so that I wouldn’t impal my head on the light The hotel was not interested