Ohtels Mazagón

Do not stay here the rooms and beds are dirty and smell like an ashtray. There is mould in the bathrooms. It’s overcrowded and impossible to get near the pool unless you are there at 7am. The restaurant is like a zoo , the food is mediocre at best and tables are filthy. The staff are rude and unhelpful. Don’t be fooled by the pictures online as we were.

Great entertainment! Thanks to El Peloncho, Carlos and Ernesto. Kids loved the swimming pools with the pirate boat and small slides. Big slides were fun too. A bit too overcrowded over the weekend but I guess that’s normal for being August. Rooms quite spacious, with a sofa in the sitting room that turns into another bed and it has a small kitchen with an electric stove and a fridge, quite useful to keep kids milk, water and juices cold. Will definitely return!

What I liked: - Hotel, pools, restaurant, rooms are kept clean - Rooms were spacious, even if a bit dated. - Food in the restaurant was mostly tasty, nice various additions like nuts, walnuts etc. - Staff is really friendly - Water slides are really cool, but only for kids up to 8-10 yo What I disliked: - There are too many rooms comparing to the capacity of the restaurant, pools etc. - The room I was accommodated in had a kitchen, but there were no glasses, plates, cutlery which is a waste of space, was this an aparthotel in the past? - The restaurant is way too small for the number of guests hotel tries to accommodate. If you don’t come to the meal within 15-30 mins from the start of the meal, then you will experience a “nightmarish” meal: everything is missing (cutlery, food), staff can’t keep up with the cleaning of tables, there are huge lines for every food that is prepared on the spot, the restaurant becomes extremely noisy. I have never experienced anything like this before and I have been to easily 10+ All Inclusive hotels - Food selection is a bit bad, I think a 4-star hotel should provide more for the price - Snackbar is really crowded during the day, tens of people in lines at any time of day - Hotel staff does not speak English. At all. There are maybe 2 persons at reception who are able to put a few sentences together, but most of the staff can’t even understand English numerals. If you are not familiar with at least basic Spanish then I strongly advise you: don’t go to this hotel - Hotel parking costs 10 euro/night, and there are tons of cars parked all around the hotel on nearby streets, so be ready to spend extra cash for the parking All in all, it could be a nice hotel if: you know at least basic Spanish and you are ready to go early for each of the meals. I would not come back there again and would advise my friends not to chose this hotel.

Nice hotel, very good swimmimg poll and tobogans. Very good rooms, big, nice furniture. The window bedroom for the stairs it isn't good. Very nice and helpfull staff on restaurant. Good food, but need more variety. lots of noise on the restaurant. Good prices (hope it maintains it). Very close to the beach

I went during the Holy week, The hotel is great, food is quiet Ok. The only think for me is that Animation especially the night show was a little weak. Perhaps allowing people that stay less than 4 night to upgrade to All-Inclusive should be a good idea.

Everything is VER VERY good. The kitchen is great, especially when You can see the baked fresh fish from the beauties of the Atlantic Ocean. Super, really super things especially for people who want to escape from the bustle of the city. We were in the beginning of October, so no scream under windows, safe hotel. There is no stick to anything. Clarify information on the beaches all the ocean is the max 2-3 minutes walk from the hotel. Why they write 13 min ?