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Verified reviews from real guests who have already stayed here.
The hotel's proximity to the ocean was a big plus, but guests also mentioned unpleasant serpentine roads, altitude changes causing discomfort, and suspicious individuals in the surroundings.
Guests did not specifically mention food and beverage experiences in the reviews.
Service received mixed feedback, with complaints about slippery stairs, lack of safe pool access, and no mobile signal, but also mentioning helpfully warning about the pool and provision of Wi-Fi.
Amenities were criticized for issues like lack of safe pool access, dirty sun terrace cushions, and unusable kitchen equipment.
Room quality was described as poor due to uncomfortable furniture, damp bedroom, visible black mold, and dirty sun terrace cushions.
Cleanliness was consistently mentioned as a major issue in the reviews, with guests highlighting dirty kitchen equipment, mold, dampness, and dirty surroundings.
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OkStay Ventana Al Mar Caletón Tenerife · La Matanza de Acentejo
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