OleHolidays Cancelas centro ciudad

Guest

spainhotels · 11 Jul 2025 · XX

0.5/5

“DO NOT BOOK!!!!!”

To be improved

Don't book here!!!! It had everywhere bugs, the floor was not cleaned and they still charge you extra for cleaning!!!! Don't recommend, we told twice the owner about the dirt and the bugs and sent him photos but he didn't react!!!

Feedback from a real guest

Indre

spainhotels · 09 Sep 2024 · LT

0.5/5

“Bad”

To be improved

I recently stayed at this apartment and I am very disappointed with my experience. The tenant was extremely rude, unhelpful, and often ignored my calls, responding to my texts in an unfriendly manner. The apartment was dirty upon arrival- we found dirty sheets, and none of the windows locked properly. Despite reporting these issues, the owner initially refused to fix them, saying it’s safe area and is not necessary to keep windows locked. Additionally, the bathroom had a bad smell throughout our stay. This experience was unacceptable and far from what was promised.

Feedback from a real guest

Graham

spainhotels · 01 Aug 2024 · GB

4.0/5

“A great apartment, with convenient location close to transport links, ideal for short stay!”

The best

The property was ideal for our needs during our stay, it is close to the Marbella bus station and 30 minute taxi ride from Malaga Airport (arranged for us by our host!). The property is within walking distance of the beach (25-30 mins stroll through the old town) or a 10 minute taxi ride (6-8 Euros). Road links to Puerto Banus were good with a reasonable taxi ride/price (20 mins/15-20 Euros). The property was clean and tidy on arrival and had all the amenities we would need for our stay. The pool was nice but quiet - as was reserved for property owners/guests only with no bar/food facilities - so take your own!. A supermarket (Mercadona) was within easy walking distance (5-10 mins) as was a extremely good coffee shop/bakery (Art Bakery and Gourmet) (10-15 mins) Well worth a visit!

To be improved

Nothing we had a great time.

Feedback from a real guest

Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

3.3/10 · 3 opinions

General summary

3.3

out of 10

Location 5.00

No specific feedback provided regarding the location.

Food and Beverage 5.00

No specific feedback provided regarding food and beverage services.

Service 4.00

Guests had negative experiences with the service, mentioning unresponsiveness to complaints about cleanliness.

Amenities 3.00

Guests were dissatisfied with the amenities, especially the cleanliness and additional cleaning charges.

Overall Experience 3.00

Guests had a very negative experience overall, emphasizing the cleanliness issues and unresponsive management.

Value for Money 2.50

Guests felt that the hotel did not provide value for the money, especially considering the cleanliness issues.

OleHolidays Cancelas centro ciudad