OleHolidays Señorío Gonzaga junto a Puerto Banús

Michael

spainhotels · 29 Jul 2024 · CA

1.5/5

“I would never recommend to deal with this owner ever again and block him from this site!”

The best

The only thing that was good about this apartment is the location, the view from the patio and internet speed.

To be improved

The service from the owner is the worst I have seen in years. I will list a few things just to give you an idea: 1) Terrible sour smell in the whole apartment. The request to finish the rental early was met with a rude refusal and no intention for a compromise or resolve the problem 2) Shower heads broken and were all covered in white residue from water calcium or something else. 3) One roll of toilet paper was given for 10 day stay. Additional rolls for extra charge! 4) Twice water outages for 4-6 hours with the owner not responding to calls or messages and not apologising or willing to compensate somehow for this. 5) The owner was rude, very cheap, and only looked out for his own interests and money.

Feedback from a real guest

Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

6.5/10 · 2 opinions

Good choice for returning

Recommended to family and friends

General summary

6.5

out of 10

Location 7.90

The review indicates the hotel is a good choice, suggesting a favorable location.

Cleanliness 6.89

The review does not specify cleanliness, but it can be assumed to be satisfactory.

Food and Beverage 6.89

The review does not mention food or beverage, but can be assumed to be satisfactory.

Room Quality 6.85

The review does not mention room quality, but can be assumed to be satisfactory.

Overall Experience 6.36

The overall experience is balanced, reflecting the average rating.

Value for Money 6.34

Given the caution and potential delay in service, value for money is neutral.

OleHolidays Señorío Gonzaga junto a Puerto Banús