Olivia Playa La Arena

Jurgita

spainhotels · 10 Nov 2024 · LT

3.5/5

“Good”

The best

The apartments was clean and had a variety of kitchen tools. The outside area, including the swimming pool area was comfortable with sunbed and umbrellas. The view from 7th floor to the ocean was spectacular.

To be improved

The bed linen, including pillows and blanket was missing for the third person although the booking was for 3 persons. The host offered to buy it by myself, as it was some misunderstanding with the cleaning lady. The lock of washing machine was broken, so I can not use it. Although the host was notified on the first day of stay, it was not fixed until our last day. The air conditioning was not functioning, the only function which was working was air blowing, but not cooling. The host should consider simplifying the process keys' transfer by using contactless options, as I should inform 2 days in advance of our arrival time. We accommodated ourselves to the host preferences. The location indicated in booking.com map does not exactly match the address of the apartments. It is more than 1.1 km difference (the map shows approx location on street C. Punta Negra, but the apartments are on C. Caleta del Jurado

Feedback from a real guest

Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

9.2/10 · 7 opinions

Exceptional panoramic views

Calm and relaxing atmosphere

Good amenities

General summary

9.2

out of 10

Location 9.77

The panoramic view is exceptional

Service 9.73

Standard quality for this hotel tier

Overall Experience 9.43

Overall very satisfying experience

Amenities 9.25

The pool and calm environment are highlights

Value for Money 9.21

Cleanliness 8.76