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Verified reviews from real guests who have already stayed here.
Location is frequently highlighted as excellent, with proximity to the beach and other attractions.
The staff received high praise for their kindness, helpfulness, and quick problem-solving.
Most guests felt their stay met or exceeded expectations despite some issues.
The pool and other amenities were positively noted, though some minor issues were reported.
Value perceived positively, but some found the breakfast lacking.
Room quality was generally good, but there were complaints about uncomfortable furniture.
“This a beautiful hotel . Small and homely. Fantastic staff. Spotlessly clean. Our apartment was comfortable and clean. Daily cleaning services, fresh towels and bed sheets. Beautiful aromas. We found this gem 2 years ago and we returned again. It's not noisy,, and the pool is very peaceful. We will return again,thank you ON Family we had a wonderful stay. · Cons: Nothing”
This a beautiful hotel . Small and homely. Fantastic staff. Spotlessly clean. Our apartment was comfortable and clean. Daily cleaning services, fresh towels and bed sheets. Beautiful aromas. We found this gem 2 years ago and we returned again. It's not noisy,, and the pool is very peaceful. We will return again,thank you ON Family we had a wonderful stay.
Nothing
“Easy check in, comfortable bed, clean nice room.We enjoyed our stay! Gracias:)”
Easy check in, comfortable bed, clean nice room.We enjoyed our stay! Gracias:)
“You need a car to see the surrounding areas. But... they have bikes on site, which is really nice.”
You need a car to see the surrounding areas. But... they have bikes on site, which is really nice.
“A disappointing stay in a very nice suite.”
Very nice and attractive room. Bed was ok. Receptionist wss great - very helpful, friendly, cheerful.
We reserved twin beds and got one bed. There were no towels in the room - receptioniist was extremely helpful. Air conditiining is centrally controlled and off at night. Room was very hot. Pillows were hard as a rock. No tissues in bathroom.
“Funky family hotel in a quiet location only 1 minute walk from the beach.”
It was small but perfect. Lovely studio room, great gym and games room, great pool. Free bike hire was an added bonus! We’ll be back!
Nothing
“Great spot for a short-ish stay”
Easy check in at hotel reception although staff didn't speak English. Nice gym downstairs, nice lobby - very nice vibe. Right across from the beach, short walk through dune/bush area straight across from the hotel (couple of minutes walk only) Very comfortable double bed Short walk to various restaurants beach-side - had a very nice dinner
Pool was smaller than expected - not many poolchairs either Room was on the smaller side. We had a one-bedroom with a sofabed in the living room. Double bed was very comfortable, sofabed was ok but not great. Once sofabed was pulled out it was difficult to walk past to get to balcony.
ON Family Islantilla · Islantilla
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