Ona Princesa Playa

I stayed at the Ona Princess Playa Marbella for four days and had a good experience. The customer service was friendly and professional and the staff couldn’t do enough for us. The hotel itself does look dated in areas, but the stunning views from our apartment balcony made up for it. The breakfast was a bit average on the first day, but it improved as we got use to it. Overall, we had a great stay and would definitely recommend it. We might explore other hotels in the area in the future, but we can’t thank the staff enough for making our trip a memorable one.

Paid nearly 200€ a night to stay at this hotel which is very nice,friendly staff and clean but shocked to have to pay 4€a day for a beach towel, plus 20€ deposit, only allowed one hand. towel for 2 people and had to pay for the safe. Never had to pay for towels before…… ever!!!!!! A superb views and ideally situated for restaurants and the beach

Just back from a week staying at this lovely hotel. Really can't fault it at all. Great friendly staff all round, rooms clean and certainly not dated as some are saying on here. We stayed on father's first floor. Rooms cleaned and beds made everyday. Amazing breakfast with a balance of cooked and fresh items and sweet treats too. Great location, over looking the beach. Our room was to the side so had a slight sea view. Did not hear any noise even though a bar was situated close by. Yes the occasional neighbours door shutting but that's the same with most hotels. Did not use the pool so can't comment on that. Fantastic location right next to the beach and big long promenade full of shops and places to eat. 10 min walk takes you to the old town which was our favorite place to be. We took the local bus and explored near by Fuengirola for a change of scene and also took excursions to Giralter and Morrocco. The only one thing to mention is that a few of the nights I was cold and hubby was hot so air con got switched off and to fan mode only. I struggled to warm up as there were no blankets just sheets so had to put my hoodie and the trousers I had travelled with on to get a heat up. But that could be just me as my husband was fine Would definitely stay again and recommend to friends and family.

Going home today. Had a great week. This hotel has alot going for it. Location except. views , staff mostly great. Hot water , generally clean, breakfast lovely with that whole terrace beautiful. Would put umbrellas over sunbeds, rooms tired. 404 was anyway. New flooring needed o all communal areas on bedroom levels. Reception good. Shower curtain in room stained mold on glass box tiles. Not really good in todays era. Would I come again. In a heartbeat. Building work was a feature but didn't notice it after first day. Great hotel otherwise.

Neither hotels.com nor the hotel’s website mention that there is major concrete renovation work happening in the neighboring building. Drills and loud noise start around 07:00–07:30 in the morning. Good breakfast, but they’re a bit slow to refill food that runs out. You usually have to ask for it. Great location, close to the beach, the old town, and the Golden Mile. Hard beds with only a sheet used as a blanket. Kitchen equipped with what you need to cook at home. Plenty of space in the fridge, with a small freezer. Good air conditioning. Poor sound insulation between rooms. Only two very small and unstable elevators, which often leads to long wait times at certain times of the day.Men

The good things were the location, the amazing seaview and the breakfast, the employees from the breakfast restaurant were really nice and attentive. It’s really funny, I read the management answer to a complain regarding the noise, saying that it was quiet after 11.00 p.m., but this is so not true…The whole night there were drunk people screaming on the beach, at 4,30 every night (including weekends!)there were tractors cleaning the beach that made a terrible noise and then at 6.30-7 a.m. the noise of the constructions around the hotel were really a terror from Monday to Friday!!! I specifically asked for a quiet room when I made the reservation and nobody told me there are construction works all around the hotel… The apartments have different layouts, in some of them you can feel really claustrophobic in the bedroom, but the reception manager gave us choices. Anyway, all of them are dated, not very clean (upon our arrival there were food crumbs and lots of sand on the floors) and the air condition is only in the bedroom, which is not enough for the people sleeping in the living room. Unfortunately, none of the choices offered helped us escape from the terrible noise, so no sleep for 7 nights!