Palacio Arriluce Hotel - The Leading Hotels of the World

I have always wanted to see the Guggenheim, which led me and my family of 8 to the Palacio Arriluce. It is a castle to behold. We ranged in age from 6 to 77 years old. The palace was immaculate, the staff were prompt and professional. Pure joy. Service was lovely, food was plentiful. From some playing croquet, to viewing and walking on the beach, we loved our “castle” stay. Thank you for your hospitality!

Amazing magical experience with best staff ever, especially Asier. 12 ft ceiling with view of the water. Comfortable beds and clean. Ina Beautiful town and close to metro. Best hotel I ever stayed in even though I been to many countries and many high end hotels. My wife wants to have my daughter have her wedding there.

This hotel is unbelievable! Incredible staff and service. The breakfast and lunch were amazing! The facilities are wonderful from the gym to the lobby to the rooms. Views are spectacular. The staff was so amazing! Can't wait to go back!

My husband and I really enjoyed our stay and wish we could have stayed longer than one night…next time! The palace and grounds are stunning and the bed was one of the most comfortable we’ve ever slept in. Delauney was closed so we had dinner in the bar and it was excellent. Looking forward to a return stay!

Not a bad word to say about this hotel. Beautiful restoration of a historic palace overlooking the bay in Getxo. Not located in the middle of Bilbao, but you won't miss that. Super easy train to Guggenheim and plenty of free on site parking. All of the common areas of this place are gorgeous, the dining areas, lounges, spa and gardens--nothing is overlooked. Our room was off by itself so we didn't stay in the old part of the house, but will request that on our next visit. We had a lovely seating area, a huge bed, plenty of places to put our things. One small detail that a little off was the tub/shower in our room--it was sort of dark and slippery. But I did request a tub and didn't end up using this one because it was a little lacking. But we did book the water spa in the Spa--we had the whole place to ourselves for a full hour and it was PERFECT!! Loved every bit of that place. Breakfast every day was served on the terrace overlooking the harbour. The food was very good. We spent time at the lovely pool in the late afternoons where we had a drink and a snack and chilled and that was also great. Would highly recommend this hotel! Oh, and the staff are all GREAT!! Everyone was super well trained and very professional. I wish every hotel was run like this one. Kudos to the managment!

Wonderful hotel with a great view over the inlet and out to the Bay of Biscay. Staff were friendly. Good breakfast selection. However evening service at the bar in the evening and lack of thoroughness of cleaning suck loads of blonde hairs from the maid service on the floor, means the floor wasn’t being cleaned, let the hotel down. Bar food menu was limited and food was quite greasy and a lot of deep fried options (something with more fresh vegetables would be good). Would stay here again and would recommend this spot as Getxo is a wonderful respite from the built up aspect of Central Bilbao. Near to Neguri metro station which costs under €2.50 per person to travel (one way) to Mayua (Guggenheim) station.