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Verified reviews from real guests who have already stayed here.
The hotel is situated in a desirable area, close to the city center, providing a unique historical experience.
Reviews indicate that service is attentive, although some difficulties were reported in getting assistance.
Guests enjoyed the ambiance and unique character of the hotel, despite the noted concerns.
Some reports of musty odors and discomfort in beds, but also mentions of pleasant and atmospheric rooms.
While the unique ambiance is valued, guests found aspects like breakfast and cleanliness disappointing.
Amenities like the pool and garden were found lacking in maintenance, though the setting is beautiful.
“A beautiful 16th century stone building with wonderful decor and lovely gardens and pool Exceeded all of our expectations · Cons: Everything was lovely 😍”
A beautiful 16th century stone building with wonderful decor and lovely gardens and pool Exceeded all of our expectations
Everything was lovely 😍
“Good location, beautiful building, clean. Facilities I give an ok note because the pool is not available but the rest was perfect. Check in easy. Location is central, that comes with some challenges to drive thru the narrow streets but it's part of the experience. We parked next to the hotel without any issue”
Good location, beautiful building, clean. Facilities I give an ok note because the pool is not available but the rest was perfect. Check in easy. Location is central, that comes with some challenges to drive thru the narrow streets but it's part of the experience. We parked next to the hotel without any issue
“We thoroughly enjoyed our stay in this quirky establishment and would recommend it.”
The whole property was a delight with a comfortable bedroom and good shower room. Plenty of space for clothes and cases. The lighting in the bathroom was superb but it was a bit too subtle in the bedroom. Great location with available parking close by - although challenging to negotiate the historical streets. The breakfast room was welcoming and we loved the non-corporate feel of the place. The pool was not open but would be a lovely space in the summer.
Unfortunately the advertised 'bar' did not exist, even though there was a price list in the room. This was a major negative for us as we like to have a cup of tea on returning from sightseeing or a glass of wine before going out in the evening. Had there been a kettle in the room this would have at least helped. We were given a key to the front door as the reception was only attended in the early morning - although you could phone for assistance. Breakfast was basic but the girl was extremely helpful in making teas 'the English way' for us.
“The location in the heart of the old town. Lots of character. · Cons: Dificil llegar en coche”
The location in the heart of the old town. Lots of character.
Dificil llegar en coche
“Beautiful hotel in an old building, design and decor was astonishing, several common rooms with books, sofas, chess boards and other relaxing areas. We spent a lot of time in the lovely garden, and we had a great time just wandering around enjoying the surroundings. Trujillo and Palacio Chavez was our best stop in southern Spain!”
Beautiful hotel in an old building, design and decor was astonishing, several common rooms with books, sofas, chess boards and other relaxing areas. We spent a lot of time in the lovely garden, and we had a great time just wandering around enjoying the surroundings. Trujillo and Palacio Chavez was our best stop in southern Spain!
“Lovely”
Excellent location but difficult to negotiate narrow roads
Bathroom, especially shower was poor
Palacio Chaves Hotel · Trujillo
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