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Verified reviews from real guests who have already stayed here.
Staff were frequently described as friendly and professional.
Location was praised for being central and convenient.
Breakfast and food options were positively received.
Generally considered good, though some found issues with room quality.
Overall experience was good, but marred by some cleanliness issues.
Amenities were sufficient, but some aspects needed improvement.
“Ideal base for stay in Granada”
Fantastic location ideal for sightseeing Granada. Historic building with very comfortable rooms and friendly staff
“A wonderful place”
This is a beautiful hotel with two beautiful courtyards, with an excellent location very near the Puerta de las Granadas (entry to the Alhambra Forest and path to the palace). Stay here and you can carry the feel of Granada with you throughout your visit. The bed was comfortable and the breakfast was excellent. A tea kettle with real china made the room feel extra homey. Only note is that the room (for two) was tiny. It worked for us, but if you have a lot of large luggage, you might want to check out room size carefully before booking.
“Wonderful”
Wonderful - amazing building, great location, wonderful cozy room. We really appreciated the heating as it was very cold. Breakfast was also very nice, and the view from the windows of this little breakfast room was great (orange trees)
“Highly recommend.”
Fantastic. An ideal location for enjoying Granada and the Alhambra. The welcoming atmosphere, spotless rooms, and friendly staff impressed us. We'll be back.
“Lack of sleep”
I really wanted to like this hotel, as the location is amazing and the high review score was promising. However we were really struggling to get some decent sleep! The night club next door kept us awake until 4 in the morning, with people loudly chatting outside. The hotel itself is nice, but the walls are extremely thin and you can hear everything the neighbours are doing/talking about. If it wasn't for the bad quality of sleep, we would have liked it but due to all the noise we likely won't come back.
“Beautiful hotel in great location”
This perfectly located beautiful hotel had warm and friendly staff and a wonderful breakfast (best coffee I’ve had in 9 days in Spain).
Palacio de Santa Inés · Granada
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