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Verified reviews from real guests who have already stayed here.
Multiple reviews highlight exceptional service and friendly staff.
Great location mentioned frequently as a pro.
Overall very positive experiences shared in multiple reviews.
Several mentions of the fantastic breakfast and overall dining experience.
General sentiment was positive, but some mentioned issues with pillow comfort.
Good amenities were noted, although some guests desired more facilities like bike rentals.
“Superb”
“Ok but wish we had been closer to the market area”
The breakfast staff were wonderful and all the staff on check out day were amazing! We feel if we had them the entire stay would have been a 9! Our porter on the last day was so kind, helpful and genuinely changed our whole perception of the hotel.
We had a flight arrival in the early hours of the morning. We had double checked we could still check in but when we arrived it seemed it was a hassle. Also the pool only had a handful of loungers and they were always "saved" with no one actually in them. There were no staff upstairs to order drinks. The room was wonderful but we didn't have a view as we were put on a low floor.
“Exceptional”
“Superb”
“Absolutely beautiful stay.”
The decoration of the hotel was opulent and clean. The rooftop was a nice view with great cocktails made by cristina.
“Overall we didn’t love Valencia so it possibly dulled our experience of the hotel on top of our room not being ready.”
It has a lovely old charm feel. A little on the dark side. Rooms not very big for international travellers with 2 suitcases. We arrived at 4.05 to be told our room wasn’t ready & we should go to the roof top to wait.. after a long travel time we were Not pleased with this. The girl at check in wasn’t very friendly or helpful about it however a gentleman stepped in & offered us a free drink at the bar while he sorted it.
The rooftop. A great place to finish the day with the view & a drink. Very quirky bar also.
Palacio Santa Clara, Autograph Collection · Valencia
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