Parador de Segovia

This hotel is in a spectacular location with commanding views of Segovia. However, there is a reason that it is not number one here on TripAdvisor. There is a lot of room for improvement. On two occasions we were stranded without transport. Each time, I telephoned the hotel who told me they could not help and gave me the number of a taxi company. When I asked if the company spoke English, the lady I was speaking to laughed. I didn’t find it funny. Upon check-in instead of being welcomed and greeted with a smile, three words were said, Your passports please’. Two days earlier we had checked into a different Parador where we were also greeted with three words but the big difference was they were ‘You are welcome’. Almost all staff we encountered were unsmiling and a little surly. Staff training is definitely needed! All rooms have balconies with spectacular view of the city and surrounding countryside. Our room was adequately appointed as was the bathroom. There are sound issues however, with running water, flushing toilets, tiled floors etc or combining to Make for a restless night. Also, there was no air-conditioning on even though it was 24° luckily we were able to keep the balcony door open for that is not for everyone. Breakfast was fine. We had dinner one evening in the restaurant, our least impressive Parador dinner over the years. As mentioned already, gruff service didn’t enhance the experience.

This is a purpose built Parador and not an ancient building. Beautifully located on a hill overlooking the City of Segovia and the Aquaduct in the distance. Large hotel with conference facilities with lots of free parking. The are indoor and outdoor swimming pools and a gym. Lovely restaurant overlooking the City. Taxis are around 8 euros into the town. Compared to other Paradors the Cafe area is not very big and people were waiting for tables - but there was a big event on so this may be unusual. Good breakfast . Dinner was excellent - serving the local speciality of Suckling Pig. Canapes were brought to the table which was a lovely touch. Staff were excellent - especially in the cafe staff as they were very busy. The bedroom was lovely - with a balcony and chairs. The bathroom was not as large and as well equipped as other Paradores we have stayed in. Enjoyed our stay and would stay again,

Excellent high quality hotel, all rooms have a view. Plenty of parking, short drive or ride into Segovia.

be more aware in the restaurant. Parador has great views of the Segovia skyline day and night, with easy access to the centre of town for visits

The location of this Parador is what makes it special. It’s perched on a hill overlooking the old town with spectacular views of the aqueduct . Our welcome by reception staff was warm and welcoming However the service in the restaurant was truly appalling . We had booked a dinner time slot of 20.30, for both nights, weeks before our stay. During our two day stay we were twice dumped off our booked time slot for dinner. The second time we were moved to 21.45 ! On both occasions it was obvious that the reason we had been moved to a much later time, was to accommodate a very large tour group from China On the second evening, to make things worse, it was 45 minutes before we were served our first course and 1. Hr 15 mins before we got our main course. AND THEN, on both evenings, we were over charged by a significant amount by the same waitress. The final straw was when we pointed out the error rather than apologising, the waitress became belligerent. When she presented the amended bill, she slammed it on to the table and walked off without a word

The heating was out of control. It was 28° in our room all night long. We could hardly get some sleep. We informed the reception who sent us a technician. He did not do anything about the problem, just told us to open the balcony door. We kept de door open during the night. In the morning it was still 25° in the room. The restaurant was great.