Paraiso tenerife, two bedrooms

Nezza

spainhotels · 11 Mar 2025 · GB

1.5/5

“THIS APARTMENT IS SUB STANDARD AND I WILL NOT RETURN”

The best

The place had washer and dishwasher and it had a decent spaces inside the apartment, the pool area was nice but very few parasails to take cover under when the sun got too hot

To be improved

The outlook from the the balcony which overlooks a bare gorge which is used as a carpark and for locals to walk there dogs to toilet themselves as well as dogs using the pavements , The apartment lacked essentials that were quoted on the booking.com site. i.e. a kettle and toaster tee towels no oven gloves to lift hot things out of the oven lack of crockery i.e. tea plates cups and saucers as we were there for 28 days we thought a change of bed linen would have been in the apartment for us to change and wash. pool towels baking trays for the oven,( even bath robes were quoted and we got none) one plug to use in the bathroom out of three items that are in the bathroom even miss matched bath towels a lack of bath mats to put on the floor for getting out of the bath/shower lack of wine glasses no instructions on how to use the safety deposit box or even where the trash had to go. We had no English channels on the tv the décor of the apartment was shabby in the seconded bedroom the wall was painted with a sliver paint which was poorly applied even on the ceiling and electric socket the wardrobe doors were not acceptable so shabby looking, The master bedroom wasn't much better to many extension leads which was evident though out the apartment the curtains were shabby even the curtain pole moved when you closed the curtains at night and opened them in the morning same as the curtains and pole in the lounge on the balcony they had put a miss match of artificial turf laid over the tiles a shabby old cabinet a old broken clothes dryer which I fixed myself, This apartment is classed as three star on booking.com I would only give it a one and a half stars in a nut shell it is sub standard .

Feedback from a real guest

Schirwing

spainhotels · 24 Dec 2024 · GB

4.0/5

“Very good”

Feedback from a real guest

Laura

spainhotels · 30 Aug 2024 · ES

0.5/5

“Bad”

The best

Horrible

Feedback from a real guest

Mohamed

spainhotels · 27 Jul 2024 · CA

4.0/5

“Good”

To be improved

Starter kit like coffee capsules, soap shampoo, paper towels etc.. not available or not enough.

Feedback from a real guest

Dennis

spainhotels · 07 Jan 2024 · NL

4.0/5

“Very good”

The best

Great swimmingpool, spacious rooms and a good kitchen. On arrival we noticed some minor issues that where promptly fixed by maintenance.

Feedback from a real guest

Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

7.7/10 · 14 opinions

Great pool area

Good location with easy parking

General summary

7.7

out of 10

Location 8.85

Convenient location near services and parking availability mentioned positively.

Food and Beverage 8.34

No specific mention of food and beverage quality; assumed standard for this hotel tier.

Service 8.31

Generally responsive service noted, like the quick replacement of the refrigerator.

Overall Experience 7.82

Mixed experiences reported, positive about the pool but issues with room quality.

Value for Money 7.80

Value perceived as fair for the location but compromised by room quality.

Amenities 7.34

Amenities like the pool receive positive feedback but lack in kitchen supplies.