Park Royal 1 studio

Long walk to exit/entrance.

No curtains on the massive double doors so absolutely no privacy and when the sun came up it lit the whole apartment up so no chance of a lie in. The bedding was appalling with two tiny pillows and a duvet that didn’t actually cover the bed. We washed the bedding and towels as everything smelt musty, as if it had been folded when damp. There was no information pack left to tell you how to use the TV or how to get the WiFi password, or anything else, including if the room was ever going to be cleaned again (it wasn’t and we had 8 days booked) The complex itself was older and whilst it needs some TLC it was ok, however the apartment next door has someone sleeping on the balcony and another two doors down had about 4 beds also on the balcony. Whilst this is not the fault of the landlord it added to a feeling of unease in regards of security and it wasn’t helped with the smell of weed being smoked nearby. We did also have some noise from the neighbours and drilling nearby as well as another apartment across the way having someone singing and shouting and then crying every morning for an hour. There was very little care or thought given to what anyone staying at the apartment might actually need, and as an example only two toilet rolls and bare minimum of plates and cups or glasses, no toaster and no tea towel to wipe anything up with. The pool area is basic and just 12 sun loungers for use that were taken up early by the residents whose apartments look on to the pool. The last thing of note was that in Bookings description it states 1 bedroom and private pool, which is very misleading and needs to be changed. We wouldn’t come back and left a day early as we had had enough. It isn’t helped that the owner lives in Lithuania and you just talk to an agent.

We would have liked to have curtains for the window and we missed the toaster.

Read statement below. We thought about leaving and go somewhere else but we were far too sick to take that on.