• Pension El Puerto
  • Pension El Puerto
  • Pension El Puerto
  • Pension El Puerto
  • Pension El Puerto
Puerto 19, 1º, San Sebastián

Pension El Puerto

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Pension El Puerto

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Rooms

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Habitación Doble Estándar con Baño Compartido
13 m²
2

Habitación Doble Estándar con Baño Compartido

Habitación Doble con Baño Privado
15 m²
2

Habitación Doble con Baño Privado

Estudio Familiar
28 m²
4

Estudio Familiar

Habitación doble con baño compartido
16 m²
2

Habitación doble con baño compartido

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Pension El Puerto
· San Sebastián
Puerto 19, 1º , 20003
Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

7.7/10 · 147 opinions
The best
Great location
Clean rooms
General summary
7.7
out of 10
Location 9.21

Location is frequently praised for being ideal, situated in the heart of the city.

Service 8.26

Service was generally positive, but there were some concerns about response times during emergencies.

Overall Experience 8.06

Overall experience noted as positive with some convenience factors outweighed by noise and room issues.

Food and Beverage 7.60

Food and beverage options were not extensively mentioned, considered average for this accommodation type.

Amenities 7.59

Amenities were considered basic; guests suggested improvements like additional comfort items.

Cleanliness 7.30

Cleanliness received mixed reviews; while some found it satisfactory, others highlighted issues with the bathrooms and overall maintenance.

Antolina
Antolina
spainhotels · 31 Jul 2025 · SE
4.5/5
“Good value”
The best

Comfortable clean and central.

To be improved

Noisy a/c and strong smell of cleaning liquid. Mugs glasses and a water boiler for coffee and tea would be great outside the room to share.

Feedback from a real guest
Beatrice
Beatrice
spainhotels · 29 Jul 2025 · SE
5.0/5
“Exceptional”
Feedback from a real guest
Hayley
Hayley
spainhotels · 18 Jul 2025 · AU
1.0/5
“I would not recommend this hotel. There’s no staff there, it doesn’t look like the photos and the summary says it has a”
The best

The location is excellent

To be improved

No tea and coffee facilities, no proper windows, not how it looked in the photos. A terrible smell in the room that we were told was in our imagination. The smell did subside after a few hours with aircon on so must have been from previous guest. No on site staff and very rude staff on the phone.

Feedback from a real guest
Zupan
Zupan
spainhotels · 14 Jul 2025 · US
4.0/5
“Very good”
Feedback from a real guest
Troels
Troels
spainhotels · 13 Jul 2025 · ES
1.5/5
“Getting rather expensive.”
The best

The location is excellent.

To be improved

No reception. At 300 euros per night I expect better. Not a locked door with a code arriving 30 min. before checkin at 3 p.m. What to do with the luggage if you arrive a bit early? The room was small, kind of a bathroom with a small bed included. The small bed is a deal breaker. And the toilet is about 30 cm from your pillow.

Feedback from a real guest
Ricardo
Ricardo
spainhotels · 12 Jul 2025 · US
4.5/5
“Superb”
To be improved

Communication can be better.

Feedback from a real guest

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Pension El Puerto · San Sebastián

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