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Verified reviews from real guests who have already stayed here.
Service is often remote/self-check-in only; several guests reported complicated electronic check-in, difficult communication with off-site management and impersonal treatment, though a few mentions of helpful staff exist.
Location is repeatedly described as very good/central and close to the old town ('great location', 'proximidad del centro', 'buena ubicación'), a consistent positive across reviews.
Guests frequently note missing or minimal amenities: no coffee/tea, lack of soap dispensers, insecure Wi‑Fi, and limited in-room facilities; one mention of shampoo/soap dispensers present.
Multiple reviews explicitly praise cleanliness and fresh linens (e.g., 'Very clean', 'Czysta pościel', 'limpio'). A few notes about missing soap dispensers or stained sheets slightly reduce the score.
Mixed comments: some rooms described as new, spacious and modern, while others are very small, have awkward stairs, uncomfortable beds or poor soundproofing; overall slightly negative.
Several guests mention good value/price and satisfaction with the price-quality ratio; balanced against some shortcomings, overall slightly positive.
“Insuperable”
“Very good”
“Convenient location in the city, but feel at odds with displacing the local population”
– Clean and modern decor. – Self check in was easy. Instructions were clear. – WiFi was good. – Location was walkable from the train station and bus for the Airport and the museum.
– Neighbourhood had graffiti spray painted with “tourist go home” and “your Airbnb was my home”. It did not feel welcoming. – You need the internet in advance to complete the passport and ID form. If you do not do this advance, you will not get the website link to unlock the doors or get on the WiFi.
“Super location, well finished apartment.”
Location was excellent
Only one towel and hand towel provided per person. We were there for 5 days. Could have done with a second set half way through.
“My friend and I loved this apartment”
Location
The door shutter in bedroom needs replaced
Pension H30 Tiboli Self Checkin · Bilbao
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