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Verified reviews from real guests who have already stayed here.
The staff is described as friendly, but issues arose when assistance was needed, indicating inconsistency.
Location is frequently praised for being excellent, though some concerns about proximity to roads exist.
Amenities were insufficient, with complaints about a lack of basic kitchen facilities.
Reflections on price versus quality indicate many felt the pricing was not justified due to various issues.
Overall experience was poor due to multiple complaints about the room quality and cleanliness.
Several reviews mentioned unclean conditions, especially regarding the bathroom and overall cleanliness.
“I would not stay there again if I had any other choice.”
Not too much. There was no staff available most of the time. There were two young men, probably teenagers except the first time I came. At other times there was no one there. I was supposed to stay three nights, but stayed only two and then moved to a hotel in town. So I lost my last night's fee. The pension was outside of town. with nothing close by, no stores or restaurants. Since I didn't have a car I had to walk a couple kilometers to anything.
There was no restaurant or any food, only water and some soft drinks and these were only available when someone was there to sell them. Most of the time no one was there. The office was locked. When I left in the morning of the third day I was supposed to stay, no one was there. I dropped the key in a mailbox in front of the office. There was no one there. I rang the bell, no answer. Fortunately, with my son I had rented another room at another hotel the night before for the following night and that hotel arranged to pick me up in the morning, gratis.
“A practical, good value overnighter in a convenient location.”
I was cycling from Bilbao into France. The Pension provided an excellent, good value stopover. A shared bathroom but, like the bedroom, it was very clean. A simple but very nicely prepared dinner in the restaurant
“The place was nice · Cons: The place was great Only the bed was hard for me But a nice very clean place to stay”
The place was nice
The place was great Only the bed was hard for me But a nice very clean place to stay
“Good tidy place, nice woman running it”
Well priced overnight stop…..clean and tidy……
Road noise early on…..and in the morning, but I guess there was no getting away from it….
“Nice and welcoming host, cleanliness, good bed sheets and mattress. Thank you!”
Nice and welcoming host, cleanliness, good bed sheets and mattress. Thank you!
Pension ILARRAZABAL HSS00591 · Azpeitia
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