Penthouse Oasis Beach La Zenia

A few things. Air con in the living area was wonky/broken so did not use that. Key fob to car park didnt work. Kettle tripped the power when used. One of the gates seemed tricky to open/didnt open so we just avoided that. Smaller things too which added up, shower door didnt close properly and no curtain/door in main bathroom to stop the water from the shower. TV remote didnt work but we managed to use the one from the bedroom and no remote for 2nd bedroom TV - not that we used them much at all. Bbq was one of the little ones so we never bothered with it. I wasn’t confident in the ladders of the bunk beds, they did attach but I dont think they went all the way home so we had our kids sleep on the bottom bunks - they are quite young so a bit safer.

Needed shower curtain in bathroom No door in en-suite Canopy outside didn’t work Tv didn’t work

No Iron or Ironing Board Fridge was not emptied or clean Lounge was very dusty lamp sofa Bed was broken had to put another mattress on top to be able to sleep on it

The property was very dirty and not well maintained, when i contacted the key handler to tell her and send pics of the dirt she said there was nothing she could do for me. The front door was also broken so we couldn’t lock it, had to lock the outside shutter gate which isn’t very safe. The place also really smelt of cigarettes. Very unfair when you pay a €90 cleaning fee and the place is really dirty.

The dishes were dirty in the drawers when we arrived, as were the knives and forks, glasses and then there were often cockroaches

There was a lot i didn't like. we paid 90 for cleaning, but we cleaned it ourselves, no clean sheets for the week or towels, so we washed our own few times in the week, so i cant understandwhy they wanted 90 euro. There was no eating allowed at the pool and at it this wasn't very convenient as it was really hot and if you wanted to have an ice lolly you had to walk back to the apartment also the hassel i had trying to pay for the accommodation was so annoying landlord wasnt very pleasant when it came to this which really annoyed me as the prblem was on his end not mine. But he went on like i was trying to con him when money wasn't received. This caused me a lot of anxiety as it was a bank transfer, so I couldn't relax until it was confirmed, which took about two weeks.