"PEP POMAR" Chalet en Palma de Mallorca

Morten

spainhotels · 24 Jul 2024 · DK

2.0/5

“Great place except for the bed bugs. Communication started well but ended poorly about the bed bugs.”

The best

If you have a car it is very easy to get to Palma, grocery shopping is only 5 minutes away. Nice garden and pool area. Great kitchen, quiet and safe neighbourhood.

To be improved

The bedroom in which our 2 girls slept unfortunately had bed bugs that we did not notice until we pulled the sheets off before departure. In the days to come both the girls were covered in red itchy bites. I know the host is probably not to blame for the occurrence of bed bugs but our inquiry about the issue was discarded a little carelessly. I truly hope the next family there had a fair warning and a relocation. The host did not want to discuss any form of compensation

Feedback from a real guest

Deborah

spainhotels · 28 Jun 2024 · GB

4.5/5

“Superb”

The best

Location very secluded nice garden with pool good amenities 2 stops from palma on train. Great sircon system in every room individual control. Supermarket 5mins walk

To be improved

Steep stairs to train station lift broken on one side.. have asthma so bit of a struggle.

Feedback from a real guest

Arun

spainhotels · 04 Jul 2023 · SE

5.0/5

“Exceptional”

Feedback from a real guest

Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

8.9/10 · 7 opinions

Family-friendly accommodation

Proximity to Palma

General summary

8.9

out of 10

Service 9.41

Guests mentioned that overall stay was good and easy accessibility compensated for negatives.

Location 9.26

Great accessibility to Palma and transportation options nearby.

Overall Experience 8.91

Overall enjoyable stay with some areas needing attention.

Cleanliness 8.75

Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.

Food and Beverage 8.75

Standard quality for this hotel tier.

Amenities 8.74