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Verified reviews from real guests who have already stayed here.
Location was excellent for exploring Madrid.
Staff were fantastic and attentive, enhancing the overall experience.
Overall a very positive experience, with minor complaints.
Rooms were spacious and clean.
High praise for the breakfast and dining experiences.
Guests appreciated the offerings given the price.
“Great”
Location
Room slightly small
“I miss being there”
Breakfast buffet, staff was friendly and polite and helpful. Accommodations were very comfortable and clean
Absolutely nothing, we were very happy staying here
“Loved both pools and the rooftop, the room was spacious and staff were great!”
Loved both pools and the rooftop, the room was spacious and staff were great!
“Great location and facilities”
Brilliant view and access of Plaza Mayor. Excellent location to visit other places and is close to Sol metro. Hotel and room facilities are great. Many TV channels in English too. A little expensive, but worth the price you pay.
“Snap rooms not suitable for two people”
Very small rooms for two people. Air conditioning not good as bathroom smell comes to the room.very good location as it is on Plaza Mayor and very close to Puerto do sol. Breakfast is good. Have to keep on asking for drinking water as they give two small bottles for two people. Managed by buying drinking water from outside.
“Vacation”
Jose Miguel made our trip amazing! He was so helpful and friendly, his English is perfect! Helped us with restaurants and things to see and more importantly 1 of us got sick and he connected us with an MD and really help more than we ever expected! He was truly wonderful and made our stay so much better!
Pestana Collection Plaza Mayor · Madrid
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