Petit Palace Arenal

The breakfast had a great selection of food and drinks. The staff were very friendly and helpful. Amazing location

The location is excellent, the service also. You are at walking distance of Plaza Mayor, La Gran Vía, and many restaurants. The rooms are not big but are comfortable. I be coming back

The Petit Palace Arenal is a very nice, clean, modern hotel in the heart of Madrid. The room was tiny but since we were only there one night and we were out exploring the whole day, it was perfectly acceptable for sleeping. The bed and pillows were very clean and comfortable. The staff was very friendly and helpful too. The hotel is close to many of the places we wanted to visit by foot which made it very convenient. We highly recommend this hotel if you are looking for a nice, clean place near everything.

I recently stayed in the Superior Quadruple Room at Petit Palace Arenal, and it was absolutely fantastic! The room was incredibly spacious – perfect for us – and a big bonus was having two full bathrooms, which made getting ready so much easier. Everything was spotlessly clean, and the staff provided friendly, efficient service throughout our stay. Our room faced the street, but to our pleasant surprise, it wasn’t noisy at all — we slept very well! The hotel’s location couldn’t be better – right in the heart of Madrid, just steps from everything we wanted to see, eat, and explore. We also loved the buffet breakfast – a great spread with something for everyone, and the perfect way to start a day of sightseeing. Also worth mentioning: the price was very fair, especially considering how central the location is. On the day of our departure, we asked the reception to book us a taxi — and it was waiting right at the front door, on time. Super smooth! Important to note: taxis can only pull up directly to the front door before 11AM, due to street access rules — so plan accordingly! Highly recommend for families or groups looking for comfort, convenience, and great service in Madrid!

I really like the Petit Palace hotels. Well run, clean, great breakfast, everything works. I have stayed in 3 now and all seem to run at the same great standard. Well done.

Worst Hotel Management. I would not stay at this hotel as they refused to cancel my reservation. I came back within a day to cancel the reservation at this hotel and they flat out refused. No accommodation for any special cases. Just a hard line. It doesn't matter what type of a hotel you are but if there is no basic human regard then you are not worth it!