Phoenix Beach Home

Nothing

Staying here left an unpleasant impression. I received the Wi-Fi instructions only right before leaving, which caused inconvenience. Additionally, the listing mentioned a washing machine, but access to it was impossible: the door was locked, and none of the keys fit. Unfortunately, the experience did not meet my expectations.

Even tho the apartment is renovated, it's not in the best shape and it's basicaly not cozy. Would appreciate better communication from the hosts, we requested later check-out time, but haven't received any answer before the check-out time even tho we texted to all phone numbers/chats (simple "no" would be enought).

1. "How easy was it to collect the property keys on arrival?" - It was a NIGHTMARE. Nobody met us (family of 2 adults and 4 small kids)! There was no key! There was no SIGN that this was the place!!! First we had to "check in" on-line sitting on a curb at night. After an hour of walking around the block and looking for the entrance, one nice lady from a shop called the agency and found out which entrance it is. Next she negotiated with a neighbor to open the main gate for us. Then I got the code for the lock to enter the apartment. The keys for the main gate were inside. Good Lord, this was the worst experience at this two-week vacation. 2. The apartment is on the third floor, without lift! There are exactly 60 steps to climb in a very narrow staircase (85 cm!!!). Thus getting up and down was quite a challenge. Especially carrying a heavy suitcase.... 3. The light temperature of the lamps was horrible (cold and VERY bright). 4. The kitchen is small for us. Doing dishes was a chore (see the photo) that could not have been completed at one turn. 5. Not very functional, some furniture cheap or cheaply installed (such as the small cantilever tables in bedroom, see photo). 6. There was a strange gap between the kitchen cabinet and wall/window - see photo. Just imagine dropping a plate (or whatever else, let's say some food) there and...how to remove it from there? Move the cabinet? Good luck. 7. One of the electric sockets came out with the cable. Quite annoying and dangerous with small kids around. 8. The noise from the street got very annoying at times. It was probably less than in some other parts of the town, but the trash trucks were very audible practically every morning. Needless to say- VERY early. 9. Once the neighbor had a lively conversation all night long and it felt like they talked in our living room. 10. The refrigerator didn't fully open because of weird walls.

However, it was very noisy. The block is a residential building with lots of noise from the other residents, traffic, and late night revellers in the street. It was on the 4th floor, without a lift, so getting the suitcases in was challenging. It was a good base to explore El Medano, but felt cold, basic and uninviting. Small improvements such as a coffee machine and rugs on the floor could go a long way to making it feel nicer.