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Verified reviews from real guests who have already stayed here.
Multiple reviews highlighted the good location near the beach and main attractions.
Staff were consistently described as kind and helpful.
Mixed experiences with both positive and negative sentiments present.
The hotel offered necessary amenities, though some were not properly functioning.
Value is generally perceived as fair, despite some significant issues.
Some guests mentioned issues regarding breakfast not being at the same location.
“Amazing and friendly staff, especially thanks to Anna the receptionist and her colleagues as well. The room was clean and comfortable with lovely sea view. Breakfast was great!”
Amazing and friendly staff, especially thanks to Anna the receptionist and her colleagues as well. The room was clean and comfortable with lovely sea view. Breakfast was great!
“Clean”
Staff were friendly and helpful Rooms were cleaned to very good standard
Nothing
“Good”
Location was good! Near sea.
Noise from young people all night :(
“Not recommended for your casual vacation”
Location is okay, walk to the beach is within 5 minutes, a store and farmacia right next to it. Staff was friendly, reception was occupied all the time. Organised taxi/bus from the airport to the hotel. The key is a wristband, perfect to not lose it easily.
We booked 8 rooms with balcony. We were stationed in the ground floor, 3 of the rooms had no balcony. The other 5 had more a small terrace than a balcony, in which the A/C unit was hanging. When turning on the AC, the unit leaked lots of water onto the balcony in some rooms. The walls are thin, you can hear a lot from other rooms. One room (room 12) had water damage, after showering the water leaked all into the room leaving us standing in a puddle of shower water. We did not get a new room, only a mop to soak the water. Looking at the doorframes it is obvious that this damage is here for longer and was not fixed. Breakfast was in the other hotel, a 2 minute walk away, not a lot but still not comfortable. Most of the rooms have a sliding door, hence sound and smell easily enter the room. 2 days before the trip we were offered an upgrade to 6 3-bedroom appartments (with more space and balcony) via Whatsapp. We were not able to find any 3-bedroom apartments in their offer, so maybe this would have been just a spare bed in 6 rooms to save 2 rooms for other guests (we can only assume). If you go there for a family vacation, i cannot recommend, if you want to go to the playa for party it is sufficient, but not more.
“Cons: Hotel full of young people partying. Please check the pool”
Hotel full of young people partying. Please check the pool
“Decent hotel close to Palma”
The hotel is located in an suburban area of Palma a few blocks away from the beach. The beds are decent and the area offers lots of services. Breakfast is very nice and complete though it has to be taken at another location, a few blocks away.
The room is tiny and oddly set up (dead space in corners, TV set on a wall in a 90 degree angle from the direction of the beds, no leg room between the toilet seat and the sink...etc). The pool of the premises is tiny and the room we had was not practical at all.
Planet Hotels BLUE - Adults Only 16 years · El Arenal
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