Plaza Nueva's House "El Consul"

There was definitely a cockroach problem, we saw (and tried to kill) really large ones every night-- that really made it difficult to sleep comfortably. Also, when we asked about laundry detergent we were told that "this wasn't a hotel," and we would need to get our own needs. I am under the impression the hand soap and toilet paper were left over from previous visitors. We ended up not doing laundry since we didn't want to buy a giant bottle for one or two loads. We missed the part of the listing that said no WiFi (really wish Booking's Ul made that a little more obvious, as most places that are centrally located have it) which was difficult because the owner's primary form of contact was either through Booking or WhatsApp.

Shower leaked terribly; spent half an hour mopping up a whole bucket of water every time you used it. Hot water didn't work Boiler strapped to chair in bathroom with exposed cables and tubes and gaping hole in ceiling No kettle Kitchen doors had fronts peeling off Couldn't get access until 7.30pm even though we arrived at 7pm No Persianas at front so absolutely no privacy at all Air conditioning didn't work

Nothing, not even toilet paper, was provided and we had to run to the store to buy everything . The gentleman who let us in told us on arrival that we need to buy everything as it’s not a hotel

For a few days it was fine. Had everything we needed.

No hot water on our second day. Only half a small roll of toilet paper in each bathroom; had to purchase some. Only one trash can in the whole place. One of the bedroom doors could not be shut, as the bed is in the way. Common area (entrance) had many dead roaches on the floor. We did not see roaches in the apartment, thankfully.