Port Denia Hotel

Fourth visit to this hotel as Saga guests. Excellent staff who are very friendly and helpful. It can get very noisy. Our favourite department is the animation.

Check in was very quick, easy and efficient. The location is perfect for accessing Denia and going further afield on the tram. There are many restaurants, bars and shops within walking distance. The hotel is busy and there is a mixture of nationalities. The rooms are a good size and are cleaned to a high standard. Toiletries are included in the bathroom where there is always plenty of hot water. On the All Inclusive package this hotel offers very good value for money with plenty of food and drink choices available. In the evening the noise level can be very loud around the bar area and foyer making it difficult to sit and chat. The staff are extremely friendly, helpful and efficient. There are plenty of activities inside and outdoors that you can participate in with the excellent animation team. I really enjoyed the keep fit with Veronica, who was always full of energy and a friendly smile.

The hotel is in a great situation, has brilliant sraff and is spotlessly clean. What lets the hotel down is the "canteen-like" place to eat which is somewhere I do not linger! The food is repetitive, the standard is 3 star at a push, with sometimes dirty plates on offer and for myself personally not clear signage as to what the food actually is. I did try to leave feedback via Saga but unfortunately could not find a link:(. The bar area is also concerning as drinks themselves are good, staff great but you always have LONG queues of wait to get a drink usually with one person taking all the serving responsibility, which is unfair on the staff. British people apparently dont mind queueing but I dont like it so I usually go without a drink all together which defeats the object of an all inclusive experience. To recap, the place locationwise is good, hotel clean with very hardworking and lovely staff. The eating and drinking part of the holiday lets the hotel and experience down. I have really enjoyed the camaraderie of the other people here though and this would draw me to come along again as a solo traveller.

Just spent a week at this hotel and all we can say is unless your over 60 this is not the hotel to book. The food is terrible, cold most days and the choices were awful. For example, one morning for breakfast fried milk was on offer (which is a dessert), one evening the main meat was pigs trotters and another main was stuffed mussels which were then breadcrumbs and deep fried! Needless to say we ate out 5 nights out of 7. Also this was the first All Inclusive holiday we've had that did not provide bottled water in the room. The staff hardly spoke any English at and the Reception staff were so unfriendly. When you asked them for anything (ie to order a taxi) they just rolled their eyes at you and huffed. The entertainment staff did not speak English and avoided asking anyone non Spanish to join in with games/dancing etc. The entertainment was quite poor and just entailed of Spanish singers who then had what seemed like the cast of the film Cacoon dancing at the front of the stage. The rooms are quite dated and need freshening up. We found the laminate floor in the room very slippery but overall they were a good size, bathroom was good and beds were comfy. Our room had no balcony and overlooked the car park where the bins were emptied at 6.30am each morning and deliveries started from 8am, so not much chance of a lay in. The location of the hotel is right near the Marina but about 20min walk from the old town and the port. There was a couple of bars and restaurants within a 5min walk if you fancied a change from the pigs trotters. Overall even though its only a 3 star we were very disappointed with our stay and would not return.

The food at the hotel was really of a very quality and standard. The hot food was tepid at best. The cooked breakfasts were always swimming in fat. Queues for the slow toasting machine was long as you had to put bread through 3 times before it was toasted. I couldn’t believe that in Spain the orange juice could be made so thick and sweet from concentrates. The salad bars didn’t fare much better either. Lettuce going brown at the edges, over ripe tomatoes etc. Despite complaining nothing was done. Then we come to being woken in the night by the most enormous cockroach running around the bedroom at 02.30. Yuck. I ushered it out onto the corridor with a shoe. Next I rolled up towels and wedged them under doors to stop any more returning. All in all a disappointing stay and needless to say I won’t be returning.

We where so pleased to stay here! It's a wonderful hotel, I would give them 4* not 3*. We had a pleasant stay with our 2 kids! Enjoyed the end of the year with a great great party 🎉🎊 Recepción stuff gave us all the información we needed and received us with great smiles, so wonderful. The animation team are so great! The restaurant and bar stuff awoseme! Special thanks to Mario and Florin, you are special people 😍👌