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Verified reviews from real guests who have already stayed here.
Well-rated for its peaceful setting and proximity to key areas, such as the ferry port.
Multiple reviews praised the staff for their warmth and attentiveness.
Amenities were satisfactory, although breakfast options could be improved.
Guests expressed overall satisfaction, with some areas noted for improvement.
Rooms were generally comfortable, but some were noted as small.
Feedback noted some issues with cleaning standards, particularly in room hygiene.
“Very good”
“Exceptional”
“Very good”
“We understand that not every hotel offers a luxurious breakfast, but basic hygiene and customer respect should be univer”
We stayed at this hotel as a family for two nights. The rooms were clean and comfortable – no complaints there. However, the breakfast was a major disappointment, especially considering the positive reviews we had read beforehand. The “buffet” consisted of only bread, butter, two types of jam, and some cereals. If you asked for juice, they would bring it. Some guests received yogurt upon request, but with a strange rule: you could choose either coffee or yogurt, not both. While unusual, we were willing to accept this for the second day. On the second day, we knew what to expect and were ready for the minimal offering. There was also a jug of “fresh lemon water” on the table. Our children drank some, and when my wife took a glass, she noticed mold floating on the surface. We immediately informed the lady serving breakfast. Her response was shocking: “Yes, there’s mold because we filled it last week ago and no one drank it.” We also reported it to the receptionist/(owner?), who told us the lemon water wasn’t part of the breakfast and accused us of behaving improperly. I tried to explain in English that serving moldy water could have health consequences, but was told I should speak Spanish because I was in Spain. No apology was offered at any point. We understand that not every hotel offers a luxurious breakfast, but basic hygiene and customer respect should be universal. This is the basic point of my reference. Unfortunately, this experience left a very bad impression. NO RECOMMENDATION.
“Comfy beds clean one night”
We made the mistake of not booking breakfast!
Traffic noise from the main road the hotel obviously has no control over that. Seems to be a racing track for some drivers
“Poor”
I got charged for 2 days instead of 1
Overcharged No coffee no staff
Posada de Suesa · Suesa
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