Precioso apartamento en Málaga Centro

Check-in was confusing, first self-check-in, then a late check-in fee, then “a mistake.” We never got the access code and had to call the host on arrival, as messages went unanswered. After checkout, we were wrongly accused of having extra guests due to a name error and people entering the building with us (because there was a video). The host eventually apologized, but the situation was unpleasant and could’ve been handled much better. A disappointing experience despite the nice setting.

On my own, so only one large and one small towel for eight nights. Could have done with a change of towels or an extra one but small concern indeed.

Absolutely terrible experience. The apartment had water damage and active and visible mold growth across an entire wall. I have a mold hypersensitivity leading to neurological symptoms and developed symptoms within 10 min of being in the apartment. I informed the landlord immediately but he refused any type of help. No refund, not even partial. I obviously left the apartment immediately and did not stay there as doing so would have harmed my health greatly. Landlord admitted to the issue but blamed it on insurance not having fixed it yet. And yet, he refused the refund saying that the rate was non-refundable. Absolutely terrible person with only money on his mind. Booking.com customer service was of no help either. Do not stay here. Landlord does not care about your wellbeing.