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Verified reviews from real guests who have already stayed here.
Great location, near parks and shops.
Interior clean, bedding provided.
Fair value given the location and size.
Enjoyable stay with several pros outweighed by minor cons.
Owner was responsive, though some instructions were lacking.
Basic kitchen supplies lacking, like cutlery and dishwasher tablets.
“Good”
This is a spacious flat ideal for four people (two double beds one in lounge area). There is a useful kitchen area for homecooked meals. Well away from the roads by a play area for children on a square. Good central location near the El Retiro park which is lovely. Lots of nearby shops and restaurants plus close to metro. We had a great time and did a lot in a week. However, I was not impressed that the day before we travelled, we were informed of extra charges for late check-in with the cost going up to 35 euros if we arrived after 11pm. We assumed Francisco and Isabel, the owners, had to pay someone to let us in arriving from our night time flight. This was not the case as they have an electronic locking system installed. This means you can get in at any time at no extra cost to themselves. We travelled to Madrid with Spanish friends and when I informed them of this, they laughed and said: 'welcome to Spain!'. Anyway, I queried the extra cost and it appears we have not been charged this extra 35 euros We should also alert other visitors to the need to have Internet access to get into this apartment. The owners also gave us an incorrect WiFi password so we had some difficulties getting in. Without mobile data, we simply could not have done it as you need to watch a video on accessing the door with mobile phone to release the electronic lock. Once in, you can use a key for the rest of your stay, so all good. Re recycling and removal of rubbish from flat. This is not ideally set up. You have to put all hard plastics in general public bins after 8pm (so not recycled). Papers and glass can go in public recycling facilities at the top of the play area. No provision for food waste so we just had to bin this too. If you care about your environmental footprint, please improve here, Francisco. Travellers and holiday accommodation must do their part on caring for the planet.
“It’s all about location. All the rest could be improved.”
Really nice that there were 2 bathrooms and the location was really convenient. Kitchen had all the amenities including dishwasher . Apartment was generally cleaned.
You can literally hear the apartment next door turning on and off the lights . No sound proof AT ALL. Also the door has no number and the address isn’t really “official” - it is ok for one to find it but not ok at all to order food deliveries. We lost one Uber eats order because the deliverer said the address was wrong . Also it felt like there was the bare minimum. For example, not even one tablet for the dishwasher or one coffee capsule for the coffee machine. Also, it stated that there could fit 4 people but in reality it’s more 3: the sofa bed is really hard in one of the halfs, making it guaranteed the back pain. There is no first aid kit. In a group of 4, 3 of us fell down the stairs at least once. Be very careful if you have mobility issues.
“Good intentions but not to market standards”
Close to el prado
Bedroom was not as expected. Bed was not comfortable. Rug was old. Poorly set up. Hot water runs out after one shower. Exterior surrounding access full of grafiti and dirty looks questionable. Its not a good value. You get what you pay.
“Exceptional”
Nice, heavy equiped appartment that can easily accommodate two couples or a family of four. It was a blessing staying in Madrid without being close to the road, as during the night the city is unbearable due to cleaning vehicles and waste carriers (23:00-02:00)... Hosts are great and always happy to help! They have organised the appartment in a way that suits for either a short stay, either longer bookings.
Precioso loft cerca de Retiro LAG2 · Madrid
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