Prime Location Next to the Sagrada Familia

The thing that I didn't like is that it was too noisy in the evening and not from outside as usually around the restaurants, but inside the building. (from neighbourhood)

Filthy. Mould and damp in areas. Kitchen lacked an oven and smelled of raw sewage. The heating was nonexistent. The noise from neighbours was excessive.

We have booked and PAYED for the apartment more than 4 weeks before our trip and we tried contacting them via the booking chat and email several times...there was no responce for 3 weeks. We received a simple text 1 week before the arrival saying: "you can't stay with us so you can go to *another apartment*" with zero explaination and after my many attempts of understanding the situation i got that they were overbooked so they transfered us to that other place. They made a reservation with my PERSONAL DATA without even my confirmation first and i received a text on whatsapp from the ither place that THE RESERVATION I DIDN'T EVEN MAKE WAS COMPLETED¿? They never even apologiesed once for this absurd situation, and i had to BEG for them to respond to my messages and send me pictures of that place where we had to stay. Of course they took hours to respond to simple questions. The new place looked nothing like the one we had chosen, it was way way worse...I honestly am so dissapointed with that whole situation and would 100% NOT recommend that to anyone!!!

They arrive 45min late to our meeting to hand in the keys. they didn´t know how to switch on the heating and the house was very cold. they suggested us waiting there several hours, or returning after 2-3 hours to check if it was still not working. We go there to visit the city , not to spend half a day in the apartment checking if the heating works or not. They solved it after several phone calls and messages. There was a water leak in the kitchen, the floor was weet all the time They only gaveus 1 ROLL OF PAPER for 4 people during 3 days, and ONE tiny champu and gel bottle (hotle style) to share for 4 people during our whole stay. Once again, we had to use our holiday time to buy toilet paper and soaps. apartment is very noisy, you can hear all the neightbours opening the sink or taking a shower.