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Verified reviews from real guests who have already stayed here.
Staff were described as very helpful and attentive, enhancing guest experience.
Most guests had a great time and expressed intentions to return.
Overall quality of services reflects good value for the price.
The location was frequently praised as fabulous and well-situated.
Facilities and amenities were mostly regarded positively, with some comments on the small spa.
Rooms were generally comfortable but noted to be dim in some cases.
“Food choice was very good, very helpful staff. · Cons: Wifi would drop out and had to keep reconnecting.”
Food choice was very good, very helpful staff.
Wifi would drop out and had to keep reconnecting.
“Great location but poor staff behaviour”
The location was great, the pool was enjoyable, everything was very clean, and the beds were comfortable.
The hotel manager yelled at my children for entering the lobby wet (they haven’t noticed didn’t the sign) and insulted them, calling them “not educated.” He showed no respect, refused to listen, and made them cry. They felt humiliated in front of other guests. Absolutely unacceptable behavior.
“Lovely hotel, great staff.good food and lovely room”
Well appointed, very clean and comfortable.
Too many residents around the pool area.
“Great”
Good variety of quality food Drinks Clean Air con View
Water temperature in the kids pool was a bit low Entertainment in the late evenings could be improved
“Good break for relaxation and rest with all you would expect......”
Good variety of food, enjoyable and served fresh and hot. Excellent table service. The best buffet service we have enjoyed for some time.
“Great location, let down by the comments I have made.”
The breakfast was good for a 4 star hotel but lacked 5 star quality
Absolutely disgusting coffee at breakfast, I would have expected quality filter coffee at least, this tasted like dark brown sludge. The location of the entertainment being outdoors filtered through into most rooms facing the pool with sea views. Again the quality of this was poor even the female singer couldn't hit a true note.
Protur Roquetas Hotel & Spa · Roquetas de Mar
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