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Verified reviews from real guests who have already stayed here.
Todo fenomenal y muy nuevo, implying great service.
Standard quality for this hotel tier.
Standard quality for this hotel tier.
Standard quality for this hotel tier.
Standard quality for this hotel tier.
Overall positive experience despite minor issues.
“Perfect relaxing stay”
The apartment was excellent. It was very well equipped with additional items like tea, coffee, salt and pepper and other spices. There was also cleaning products. Spacious and modern with a lovely large balcony with great views. There was also a little summer room partitioned off the balcony. The hosts were very helpful, they met us at the apartment to hand over keys and give some advice and kept in contatc to ensure our stay was enjoyable. Everything was really clean and the shower was brilliant. The I'd definitely stay there again.
“Disappointing - very clean apartment but poor area and poor furniture”
The apartment was very clean, good shower and air conditioning and a good sized pool outside. Balcony was decent, running the length of the apartment and offering a good view out to sea.
Unfortunately our main problem was with the area more than the apartment itself - we simply didn’t like Benalmadena which is our own user-error rather than the fault of the hosts. However, the beds in the apartment are not comfortable - my partner said it felt like sleeping on a wooden board rather than a mattress and I felt the same. The furniture is simply not good quality, it’s really let down by the poor beds and the table lamps in the bedroom fell apart when we went to switch them on as it all seems to be cheap stuff from Ikea. There are also no curtains in the apartment - for some reason there are electric roller shutters on all the balcony windows which makes it feel more like you’re sleeping in a locked-up corner shop than a nice holiday apartment in Spain, my partner and I both felt quite sealed-in and a bit claustrophobic due to this. The apartment itself is very clean but it’s in a dilapidated apartment complex that looks to be from the ‘60s and is in a generally run-down part of the town, up the road from an Irish pub and a sex shop which we weren’t at all impressed with. Dog excrement is all over the car park immediately outside the apartment with residents frequently letting their dogs roam free making us feel nervous. We were initially not impressed on arrival due to this and also being left standing in the heat for 15 minutes after arriving as the hosts failed to promptly send any check-in information despite us following the instructions and notifying them of our arrival time well in advance. The pool however is nice - it’s clean and warm and is a good size. It says it is open until 9pm each day however we went down at 8:30pm to make the most of the last half hour one day and found it was already locked which again was really disappointing.
“Superb”
“Super Stay in the sun”
The apartment was perfect for 4 of us. Everything you could possibly need for a very comfortable week in the ☀️. Extremely clean and grateful for the little extras as we arrived late i.e tea bags/coffee sachets/toilet roll. The beds were extremely comfortable as was the sofa bed in the living area. End of July early August stay made for some very hot days. Reaching 42° on two of the days. Excellent Aircon in every room helped with the heat. The large balcony over looking the pool and seaview was perfect and lovely to sit out and watch the sun rise and set. The pool and gardens are fantastic. Both very well maintained with areas for shade if needed. The apartment complex was very quiet at night. Everybody was very respectful of the rules around being quite before and after certain times. A lift was available and always in perfect working order during our stay. The apartment is a 5min walk down the hill to the main strip with great shops/bars and restaurants. 10min walk to the marina and the beach. The hosts we cannot fault 10/10. As soon as we landed they text to give instructions on how to obtain our keys. Everything was simple and straight forward. They were also able to accommodate our request to check out a little later. Also helped with the language barrier when trying to book a taxi back to the airport. We cannot fault anything about this apartment or the hosts. We hope to visit again one day and would most certainly look to book this apartment again. Helpful tip. If you visit the tobaconist and buy a bus pass for €1.50 top it up with credit (we put €5 on ours to start off). This allows you to travel to different places for 44cents each instead of €1.70 each. We used the bus to visit Malaga/Arroya and Mijas. Although buses are busy they are a great way to visit places beyond Benalmadena.
No complaints in any areas. Everything was excellent and exceeded our expectations.
“Superb”
“Very good”
Puertosol 33 - 2 bed apartment, Beach Puerto Marina · Benalmádena
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