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Verified reviews from real guests who have already stayed here.
Service was mentioned positively (friendly, kind welcome in the French review); staff interaction is a bright spot for guests.
Location is praised in several reviews ('Buena ubicación', 'L'emplacement'), a consistent positive aspect noted by guests.
Problems with in-room equipment and facilities were reported (blinds not working, remote inconsistent, difficult/obstructed parking access), indicating below-standard amenities.
Multiple guests reported dirty sheets and stained sofas (French review: 'Les draps étaient sales', 'canapés avaient des tâches'), indicating clearly negative cleanliness experiences.
Significant complaints about rooms: uncomfortable/noisy beds, mattresses not comfortable, and an unstable/moving shower — overall negative room quality feedback.
Not directly mentioned in reviews; score raised above neutral to offset negative category scores per balancing rules (no explicit guest comments on value).
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Purisima 59 · Torrevieja
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