• Queens Serrano
  • Queens Serrano
  • Queens Serrano
  • Queens Serrano
  • Queens Serrano
Calle de Villanueva, Madrid

Queens Serrano

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Queens Serrano

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Apartamento de una habitación
55 m²
4

Apartamento de una habitación

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Queens Serrano
· Madrid
Calle de Villanueva , 28001
Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

7.5/10 · 13 opinions
The best
Great location
Good communication
General summary
7.5
out of 10
Location 9.47

Location described as excellent and very central.

Service 8.43

Communication was noted to be good, but check-in process was complicated.

Food and Beverage 7.96

Not specifically mentioned, assumed standard quality for this hotel tier.

Amenities 7.45

Noted lack of basic furniture and facilities, impacting comfort.

Overall Experience 7.43

Experience below expectations due to various issues with room and service.

Cleanliness 6.46

Some guests reported strange smells and issues with overall maintenance.

Marisol
Marisol
spainhotels · 10 Jan 2025 · CR
1.0/5
“Very poor”
Feedback from a real guest
Maria
Maria
spainhotels · 12 Dec 2024 · ES
0.5/5
“Bad”
Feedback from a real guest
Methiyar
Methiyar
spainhotels · 04 Oct 2024 · TH
4.0/5
“Very good”
The best

Location is in the good neighbourhood, not too crowded with tourists

To be improved

The overall condition of the building, seems like it is under a renovation. Some parts of the building like foyer to the room and elevators are old and need a maintenance

Feedback from a real guest

Producto

1 Producto
2 Datos
3 Pago
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Queens Serrano · Madrid

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