R17 Casa MERCÉ RODOREDA

Desiree

spainhotels · 14 Sep 2024 · US

4.0/5

“Beautiful house, great location but between the shower and the pool I'm not sure we would book again”

The best

Location was great. Short walk to the beach and promenade. Grocery stores walking distance, the bakery we preferred was about 10 minutes each way. We rented a car so actually drove to a Lidl about 20 minutes away to stock up but having grocery stores and the bakery in walking distance was great. The house was perfect for 3 people to share. Great overall space, nice covered patio for when it rained. Excellent storage for clothing (closets). Beautifully decorated with everything we needed for a week long stay - be forewarned, you will need to buy things like garbage bags and hand soap as we received 1 bag and dishwashing liquid only.

To be improved

The shower upstairs had NO HOT water. I wouldn't even say it was lukewarm. Apparently the agency knew as they told us the prior guests had used hot water from the sink to bathe their child in the tub. The person at the agency offered to come by to fix it but, "he was no plumber". We luckily had the 2nd shower downstairs which had warmish water (not HOT but better). This was NOT what we expected for the money we paid. The beds were not the best - I ended up sleeping on a twin as the other double mattress felt thin and too soft to my liking. The pool is NOT adjacent to the property as the photos would have you believe. It's in the middle of the overall community and has very strict rules - no chairs/ beverages, etc. We ended up not even trying it out.

Feedback from a real guest

Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

9.0/10 · 1 opinions

Beautiful decor

Proximity to beach and stores

Overall space

General summary

9.0

out of 10

Location 8.50

The location was highly praised for its proximity to the beach, promenade, and grocery stores.

Cleanliness 7.00

The house was beautifully decorated and generally regarded as well kept, with no specific complaints about cleanliness.

Food and Beverage 7.00

No specific comments on food and beverage; assumed satisfactory based on overall experience.

Overall Experience 6.50

While the house and location had positive elements, issues like the hot water and misleading pool information impacted the overall experience.

Room Quality 6.00

The overall space and decor were appreciated, but the poor quality of the beds and the lack of hot water in the shower affected the score.

Service 5.50

There were concerns about the responsiveness and effectiveness of the service, especially regarding maintenance issues like hot water.