Rafael Apartment by Olala Homes

Jelena

spainhotels · 21 Mar 2025 · RS

5.0/5

“Good!”

The best

They left us a drink in the fridge, which really surprised us. They were there for our every question. We are really thrilled and hope to come back one day.

To be improved

The only "complaint" is that they don't have slippers in the apartment

Feedback from a real guest

Jeanette

spainhotels · 19 Sep 2024 · GB

2.0/5

“Disappointing”

To be improved

There were no keys. This caused a lot of stress. If your phone died, if there had been a fire or an electricity outage how would the locking device on the door react? There is no good answer to that question. If you are inside, you want the door to automatically unlock. But if you are away from the property, you wouldn't want the door to automatically open if the power goes off. Providing a physical way to control access would help.

Feedback from a real guest

Klára

spainhotels · 02 Sep 2024 · CZ

0.5/5

“Worst accommodation I've ever been to. At night we found bed bugs crawling all over the apartment, but we couldn'”

Feedback from a real guest

Michal

spainhotels · 23 Apr 2024 · CZ

4.0/5

“Nice compromise”

The best

Not far away from airport, close to metro.

To be improved

Small bedroom.

Feedback from a real guest

Noorsham

spainhotels · 28 Dec 2023 · GB

4.5/5

“We had a wonderful stay. Will surely recommend this place”

The best

The place is clean and beautiful. The facilities are complete & working properly. The staff are helpful and replied our enquiries fast. The location is excellent.

To be improved

The bathroom has an unpleasant smell. It should be able to be easily fixed by putting some air freshener or fragrances

Feedback from a real guest

Shikdar

spainhotels · 01 Sep 2023 · GB

2.5/5

“Decent but needs a safe for future guests.”

The best

Property was clean, staff was responsive, simple apartment with enough facilities and loads of spare towels and spare pillows provided

To be improved

A major issue is that the property did not have a safe so whilst we were out someone entered the apartment (clearly someone with a key) and stole from inside the apartment. The area of the apartment seems poor and the streets had a sewage smell. Shower door didn’t shut properly so water continually spilled on the floor when showering which was annoying.

Feedback from a real guest