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Verified reviews from real guests who have already stayed here.
Central location praised in reviews for convenience.
Staff described as friendly and accommodating, contributing positively to experience.
Not specifically reviewed, assumed standard quality for hotel tier.
Amenities were generally acceptable, but specifics were not mentioned.
Guests expressed overall positivity despite some noted issues.
General cleanliness noted positively, although room issues were highlighted.
“Good restful break.”
Well situated in a quiet area. Convenient for train station with garage parking. Close to French border.
“Very good”
“Superb”
“Superb”
The place was close to train station. City center was 10 minutes walking. Appartment was clean and tidy. Everything was working, communication with the owner without problem. Recommendation.
Obtaining of the key was a little bit complicated, but we solved it. It was like a little game. The shower sometimes sprayed cold water. But only for a while.
“A good experience in Irun, just a little overpriced for what they offer”
The apartment was clean and well equipped, overall it was comfortable and inviting. It's well located in Irun and it has a nice balcony to relax. The bathroom is also quite comfortable, just needs newer towels ( they were very old and dry) and a bathroom rug, because it gets all wet. They also didn't leave any hand soap and extra toilet paper, which for the price they charge was a bit strange, not putting basic amenities. But in general it is a comfortable stay in Irun.
So, that was the biggest issue - the communication on our arrival. The address they put on booking is not correct in the sense that you can't access the property from there. You have to go to another place, a patio to enter the house and they do not tell you that anywhere. The problem is that we received instructions via whatsapp and they were completely wrong and outdated. The first link and instruction said to do a form of online check in that didn't exist anymore. We discovered that after one hour of trying to get in. The person responsible said that that system didn't work anyomere, so why send it in the first place. It made no sense. It the end we had to go to a garage to get the keys, come back to be able to unload the car and then go back to the garage once again. It they had explained things correctly since the beginning It wouldn't have been an issue, so it's something that they should correct soon.
Real Unión by Basquelidays · Irún
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