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Verified reviews from real guests who have already stayed here.
Exceptional staff throughout the hotel, providing friendly and helpful service.
Overall a very good experience despite minor issues, such as room readiness and food value.
The hotel is positioned away from touristy areas, contributing to a peaceful stay.
Good amenities but lack of a separate bar area noted.
Spacious rooms with nice sea views, though some delays in availability noted.
Pricing is reasonable for the services offered, though some food pricing felt high.
“Superb”
Exceptional swimming pools, amazing breakfast at Red Level area. Delicious cuisine and top notch service at Terrace and Bistro restaurants. Staff is very helpful and kind in general.
Shortage of staff in most restaurants thus long waiting lines even for restaurants booked in advance: Pangea, Nami, Duo. Only Terrace and Bistro were perfect. Not enough umbrellas on the beach and near the pool.
“Exceptional”
“Superb”
“Superb”
“Superb”
“Exceptional”
RedLevel at Gran Meliá Palacio de Isora · Alcalá
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