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Verified reviews from real guests who have already stayed here.
The service was praised for being friendly and helpful, although the location posed challenges for some guests.
Guests mentioned the rooms were modern and well-equipped, but some expressed concerns about the location and lack of pool.
Rooms were described as modern, spacious, and well-equipped, but the lack of a pool was a drawback for some.
Despite some drawbacks, guests had a positive overall experience at the hotel.
The hotel's location at the top of a steep hill was a major concern for many guests, impacting accessibility.
The absence of certain amenities like a pool was a common issue raised by guests.
“Exceptional”
“Superb”
Modern, spacious, well equipped including a washing machine.
Location. It's at the top of a long steep hill. A car or regular taxi use would be helpful. No pool,although that didn't hugely affect us but might others.
“Good”
“Bad”
“Superb”
“Ok”
Good location
Smell and toilet door
Refugio Volcanico · Puerto del Carmen
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